Apartments in Western Massachusetts for Rent

"Restaurant has improved tremendously but breakfasts are now horrible: fake eggs, cold potatoes, and terrible coffee. And front desk is horrible. We requested late check out a day before, they told us to check back in next day. Had us call back 3 times checking back in the next day to ultimately be told they had let others check out late and we would have to pay 25 dollars for an extra hour. Why couldn't they have told us that the day before, if that was in fact the case. We also went down in person during breakfast to talk to front desk, waited a few minutes and no one ever came. We will not be going back."

"The room was clean, breakfast was hot and it was easy to park. "

"Nice for families, has kitchen facilities for cooking. Door to room needs attention. Had to slam hard to close. Nice big bathroom. Thought we were getting 2 beds but had king bed and pull out couch. Wouldn’t always work for everyone. Could hear dog barking in nearby room. Price was right"

"The staff was friendly enough, but the pool is disgusting, common spaces not cleaned, and breakfast poor. The rooms are dated but decently clean. Overall the place is not well cared for and not worth the cost."

"Room was dated and needed a refresh but was clean"

"We found 3 bugs in our room- they weren’t bed bugs maybe some type of stink bug the very kind manager suggested. For the price we had to pay for grad weekend we shouldn’t have been forced to deal with dead bugs. The hotel is old, out dated and had a musty smell. The manager was so nice but that is about all I can say."

"Staff was very helpful and friendly. Showers could use a little work. Pool and hot tub were great. "

"The hotel is very clean and well maintained. The room was well decorated with a large bathroom. The only negative was that some of the staff was unfriendly and unhelpful - a little unusual for a casino. "

"The staff is wonderful!"