Western Carolina University

Nice but short staffed, nice and tasty breakfast, rooms could be updated.

I came to Skylarana on a solo two day getaway to relax and have some down time to myself because I have been a full-time caregiver for a while. The studio room was really nice and updated however the heating unit didn't keep whole room warm but that was resolved by a lady on staff offering a space heater which was perfect and kept the room very warm. The internet was shoty the whole time I was there and I couldn't enjoy watching TV because it was continually going in and out but there were heavy winds while I was there and I'm sure that's the reason for the internet issues, it was just disappointing because watching TV is a way for me to relax. Another way that I planned to relax was getting a massage at the spa and I chose to do the 90-minute swedish massage because I felt that deserved it however I don't feel like it was worth what I paid. I was expecting it to be exceptional but it wasn't and that was disappointing. Although the trip wasn't as relaxing and didn't go exactly as I expected, I would definitely try it again but during warmer weather because the room was really nice (but I would suggest putting a full length mirror in the studio room as there wasn't one) and I know that there would be some fun things to do. Also there was a lady who worked there and helped me a couple of times, I don't know if she was the manager or some other staff but she was very friendly and accommodating when I needed assistance and I appreciated her.