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「(＾ｰ^)」

「プールと海を満喫できました。」

「The staff here was so amazingly nice and helpful. Everything was clean. We had a minor emergency where we had to fly to the mainland to go to a hospital, and they accommodated us with our room as we had to extend our stay. The pool and hot tub are Kristal clear and cleaned every morning. There is a mini fridge in the room, which is very nice, would be nice to have a microwave in the room for leftovers, however, the staff I’m sure can warm any leftover food up if you asked them.」

「周辺ホテルと比較しても、まあ良いと思います。」

「The entire stay was perfect from beginning to end. You are greeted with such warmth & assisted immediately. My room far exceeded my expectations, the pictures do not do it justice. All of their staff are attentive & so kind. The hotel is perfectly located on the beach and felt extremely safe. Their attention to detail goes a long way and I can’t wait to go back.」

「ZERO STARS! My experience at West Bay Colonial was disgraceful, largely due to Franklin, the extremely unprofessional, passive-aggressive manager. On Friday, I was checked in by an employee while Franklin stood there witnessing everything. After receiving my keys and wristband, he later falsely claimed my reservation couldn’t be found and demanded an additional $244 for a stay I had ALREADY PAID FOR! Thankfully, the wonderful owner, Hazel, intervened. On checkout day, Franklin AGAIN attempted...

「The staff didnt provide assistance to our room There were constant power outages No food available past 9pm We paid for shuttle service they never provided and wouldn't refund us」

「Caribe Tesoro was so easy to work with from the time we booked to check-out. We scheduled an airport pickup and our driver was waiting and was so friendly and helpful. Beautiful hotel with a great location. The food at the restaurant is incredible (best onion rings I’ve ever had!) We were so pleased with our stay that we cancelled a different hotel at a later date in our trip and re-booked with Caribe Tesoro. HIGHLY RECOMMEND. We can’t wait to go back!」

「Large lovely room and deck. Beautiful view. Attentive hosts. Quiet at night. Very relaxing!」

「The best hotel in the area I highly recommend」

「The facilities are in very poor condition. The common areas and hallway are difficult to navigate, even for wheelchair users. There are no sidewalks, and the parking is far away and requires carrying your car. We weren't even there for two hours before deciding to leave. There was no staff at reception; I think they left as soon as we checked in. The room was in bad shape, the kitchen doors didn't close properly, etc. Don't waste your time and money booking there.」

「部屋は、暗くてせまかった。 ビシネスで滞在したので、寝るだけだったので、 1番安い部屋を選んだですが、最悪でした。バスタブはなく、窓から隣の建物しか見えない部屋でした。次回はもう少し慎重に選びます。」

「We ended up being disappointed by the „resort“. First and foremost, customer attention is extremely poor. There was no reception and we had to ask for everything via WhatsApp. It felt like we had to beg for many things, we had to write every day that we want our room cleaned and towels changed, or else they would not do it. We also had to ask for beach towels as they were not provided. The wifi was not working well in the room and the AC was making heavy noises and was dripping. They claim that...

「What comes to mind first is how friendly and helpful the staff always are. The location is within walking distance to numerous restaurants.」

「Location is close enough to West end where you can go shopping and eat at different location via foot, however far enough if you are just there for relaxation. Staff very helpful in activities or directions if you have your own vehicle.」

「部屋に冷蔵庫が無い。洗面所にコップが無い。」