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「Convenient location, but room was not clean. Floors not vacuumed, shower filthy, sheets stained, halls smelled like cigarettes, I would not go back.」

「We had a wonderful stay! The house was absolutely adorable, clean, and had everything we needed to feel right at home. The location was perfect—super convenient to everything in Waterloo while still being in a quiet area. The host was fantastic to work with, providing great communication before and during our stay. They thought of all the little details, and the home was well-stocked and comfortable. We would definitely stay here again and highly recommend it to anyone visiting the area. Five...

「My room stunk of mildew. It was horrible. My friends room stunk also, and their carpet was soaked. The management even knew about their problem and booked it out anyway. The hotel was full, so my friends left for another hotel. My room was dated, the shower rod was falling apart, the curtain on the expandable rod from walmart wasn't even big enough to cover the window. The black out curtain was stuck partially open. Just a terrible experience. I would never book that hotel again.」

「Super!」

「I checked in a bit late. As I was checking in, there was a man who came up to the counter asking for towels. The employee kept asking him why he needed the towels man just kept saying because his was dirty, and for some reason the employee kept telling him that the pool was closed, so why does he need the towels? The man said he didn’t need the towels for the pool. He needed the towels for his room because his towels were dirty. His entire room was dirty and he just needed clean towels. I was...