Find Luxury Hotels in Waterfront

"Stayed here for a conference. Rooms a good size with safe and fridge. My room was a little tired. I needed an iron to press clothes for a presentation, all my colleagues said that their rooms had irons, mine didn’t. However, a very helpful housekeeping lady organised one for me. My room was at the end next to the fire exit stairs which had bright lights on all night requiring me to wear a night mask. My colleagues said there rooms had blackout curtains, mine didn’t. On the last day I used the spa facilities which were great. The shuttle from Brussels airport stopped outside and there were nearby bus stops to the city centre, Food and drink seemed to be very expensive. We had catering for the conference which was excellent. Sadly, the same couldn’t be said about the restaurant. It was overpriced and dreadful! The majority of my colleagues agreed. The roast cauliflower was so overcooked, it fell apart on touch and was barely lukewarm! A colleague complained that his meat dish was minuscule and cold and got it replaced as even the manager agreed with him. All of us were determined not to eat there again, so went into the city to eat after the first night. (Unless the conference supplied food). I didn’t have the breakfast (at 25 Euros) Again, I was told by colleagues that it was very poor value). However, you could amuse yourself watching the mice scurrying about in the bar & restaurant, we saw them often! The staff were aware they had a mouse problem!"

"While the location is quite good for those who want something close to the central station and also near the shopping area and the Old town, right outside the hotel can be a bit unsavory, especially at night. The hotel itself is starting to show wear and tear. The AC did not work properly in my room and the water temperature in the shower kept going from cold one second to scalding hot the next. The maintenance person who checked the room temp couldn’t fix it and just pinned it on the hotel being old. The TV remote did not work properly and there were not many channel choices for English speakers. Other than that the room was clean, spacious, and the bed comfortable. At the end of the day, that is what counts. Will I stay here again? Probably not."

"Facilities in room were fine with decent bathroom and curtains on dorm beds. Given linen at check in so need to make your own bed. Some people in the dorm didn't bother putting pillow case and duvet cover on so unsure how clean beds can be. Shared a dorm with 3 men which didn't feel very nice as a solo female. Terrible snorers and awful coughing meant I didn't sleep well. Very noisy location through the night with ambulances and shouting. Not really any common areas to sit during the day."