Walter Where House - Phoenix

Didn’t receive a gate code. Had difficulty with it during my stay. Pool area not relaxing. We were sight seeing in the area, but the place is not a place you would want to relax around.

Nice place. Restaurant was nice. Luis has great customers service and made a great drink. Expected a bigger room from online pic

There is no parking at the hotel but just behind the property there is a parking garage which was very dirty and had questionable people around it. San Carlos is clean inside but the outside is dirty on the sidewalks thst is probably out of their control. The rooms are well maintained with outdated furniture and the TV only has local channels. We had called the lobby for extra blankets because it was very cold in the room that has no thermostat. We also called the lobby for spoons or forks which the hotel did not have gor the guest. No refrigerator in the room or microwave but there is a small coffee maker in the room with sugar packets no cream available. I would give a higher rating is all these things were provided. The staff were also friendly.