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"Room amenities staff"

"The nicest people. They greet you as you get there and take all your luggage for you to your room. Easy check in. The hotel is clean and they come and clean your room and give you new products every day. No need to worry about bringing shampoo, conditioner, or body wash they have big bottles in the shower already for you to use. "

"Room was great and the view ever better. We got the Skytree view room and it was so beautiful to see at night and to wake up to in the morning. The staff was extremely friendly and a huge help with making reservations for transportation, I will 100% be checking back here on my next trip. "

"The staff were very nice very friendly whenever you need something they were always there very helpful with the transportation to the airport. The rooms were very clean. The bathroom were very clean nice staff 10 out of 10. Definitely will come back with my three kids. My kids are very sad that we’re leaving."

"Great stay. But carpark is annissue"

"Good first stop for the night, staff were super friendly and check in was seamless. It had a convenience store in the lobby with lots of great food options and any supplies you might have forgotten to bring. Good location with a free shuttle to and from the airport but also just a quick taxi ride if your timing doesn't line up and you don't want to wait."

"The buffet was nice and had lots of options and the onsen was close and convenient as well "