ウェーコ マンモス国立記念碑周辺のホテル

「Beds are super comfy, staff is extremely friendly, salt water pool is excellent.v」

「This is a very nice hotel, with potential with better staff and management it could be so much better. The pools needed cleaning and the restaurant breakfast was lacking. Only one person working, no coffee ready it took a long time to get everything. The quality of the food once we got it was just okay. A Sunday morning you would think that coffee would be a priority. The staff didnt seem to care. I understand now why there weren't many people there for breakfast. My 6 year old granddaughter...

「Hotel itself was nice, clean and in a great location. Our problem was the staff and it's ability to provide quality customer service in an adverse situation. They have a great bar/ lounge area and pool, but apparently the bartender called out of work at the last minute (which by their reaction it wasn't the first time) and they weren't able to serve drinks at all. All we were told was "we're really sorry". Being a small business owner I, personally, would have gone out of my way to compensate...

「Beautiful property and walking distance to magnolia and spice village .」

「Staff was awesome. Clean room with plenty of space. Would highly recommend staying here.」

「The service was horrible. Front desk clerks were rude and unprofessional in EVERY interaction. I called about extending my stay and was told that the hotel was completely booked and they were unable to do so. I checked online and was able to get a additional room for the day i needed. The pool was murky and cloudy so we did not swim in it. Kitchen staff was understaffed. Everything kept running out. There only seemed to be one person working the breakfast.」

「The room was clean and close to everything」

「ベッドのクオリティーが同レベルのホテルと比較して低い」

「Everything was exceptional with the stay. I am a General Manager with Hilton properties and like to visit other properties during my personal travels to see if I can see what I need to improve on with my own property. I will have to say everything was on point. From the beautiful young lady having our keys ready upon arrival,, an extra charger for us」