Find hotels in Villages of Oriole, Delray Beach

"I am BEYOND DISGUSTED w/ my experience at this hotel.From the moment I arrived, it was clear that this establishment has ZERO REGARD for basic human decency, let alone ADA federal accommodations! I was traveling w/ my disabled child,while trying to check in-the front desk clerk, RACHEL, is disgustingly more RUDE and DISMISSIVE.She remained on her phone the ENTIRE time, did NOT acknowledge me- had the audacity to make disrespectful comments about my child’s disability. That alone was unacceptable—but it got WORSE! She then informed me that my deposit would be $200 instead of the standard $100, strongly insinuating that it was because of my son’s disability.That is BLATANT DISCRIMINATION. There is no justification for treating a guest differently based on a disability, and it is a direct violation of ADA protections! I had already requested ADA accommodations in advance- not only were they not honored, but I was met with hostility and disrespect instead. I did not feel safe, welcomed, or respected in any way. I refused to stay and immediately requested a refund which was denied! To make matters even worse,the property itself felt unsafe.The parking lot was filled with people loitering in their vehicles, openly smoking what appeared to be illegal substances.There were even raccoons gathering near the room doors and entrances, which is both unsanitary and alarming.The hotel may be located right off the highway, but it sits in a dark poorly lit area that feels genuinely unsafe"

"The rooms have been partially renovated with new floors and furniture, but not bathtubs and wall tiles. Overall, the hotel is a bit tired. Pool floor needs refinishing. "

"Hotel has great location, parking and accessibility but the rooms need urgent remodeling. Had to change rooms because of sounds from outside and bad toilet. Next room assign was quieter but still issues with toilet."

"My biggest concern was the room opened to the outside world. There were no interior rooms available. I was most uneasy over that. The room overall was acceptable although the bathroom was extremely small. And there were water stains on the ceiling which were concerning. However, the bed and pillows were extremely comfortable. Staff were friendly and helpful--especially the two ladies assisting with the breakfast buffet. They were quietly efficient and most helpful The location was perfect for our needs. "

"I never got my deposit back this is ridiculous "

"I like everything thanks for service"

"Yes "

"Needs better upkeep "

"Never made it that far. Dirty, broken glass, marijuana smell. 8 squad cars in parking lot arresting people when we arrived. 2 hours later they were back, more arrests. Dangerous, dirty, and run down. We checked out after 2 hours the first day."