The check-in process was very smooth, all went according to plan and was very straightforward.Kitchen facilities were great, good range of cutlery and crockery (only thing missing for us was a colander!). Wi-Fi was constant and satisfactory throughout the apartment. Transport access - we did not use a car, so had no need for parking etc and cannot comment on this, but the apartment was only a short walk from the train station, and the lift from below the old town to the top was within a two minute walk from the apartment. It was really handy.We really enjoyed this holiday - great views from the apartment, enough space for us all to relax during the hottest parts of the day. All the furniture was comfortable, including the beds. There was a more than adequate utility area which was really a bonus, we used it constantly. It was great to have a good washing machine. The host had provided a welcoming bottle of wine, which was a lovely touch. There was a good kettle, and a good coffee machine, with some coffee pods provided. The apartment was clean throughout, and was easy to maintain. All refuse bags were clearly labelled, so recycling was easy. The general location was really great, and as it was extremely hot when we were there, the air-conditioning was amazing. It worked constantly, and was very quiet, and effective. Lovely views from the balcony areas over the medieval street and cathedral piazza below. Recommend highly and would definitely stay here again.