We were told house manager would meet us at the pier but he did not , then got mad at us because we could not find the apartment, charged us $45.00 for two people for three nights even though we told them a month before there would only be two of us. The best part of the trip was when we were leaving with heavy suitcases a Nigerian man said he would help us, he carried both of our suitcases to Rialto station and said he would take what ever we could pay, he was a Godsend, as we would have probably wandered through those alleys and steps forever, if he asks you if you need help please let him help you, you will not regret it, and pay him accordingly.