A friend and I rented Bighouse apartment for 5 days in December 2022. It was perfect! Nello was in touch with us before we arrived to let us know exactly which vaporetto to take from the train station. He met us at the Rialto bridge with umbrellas, since it was raining, and walked us to the apartment while pointing out places of interest along the way. The apartment itself - on the first floor so only one set of stairs - was spacious, comfortable and immaculately clean. Everything we needed was provided. There was a full kitchen that even had an American coffee maker, plenty of pots, pans, dishes, tableware. The living area had comfortable, stylish seating and a modern TV which we used in the evening to improve our Italian by watching Italian shows. The two bedrooms each had a very comfortable queen bed and the bathrooms were luxurious. There was a towel warmer and the sinks and showers were tiled with gorgeous Murano glass tiles. The photos truly do not do this apartment justice! On top of his warm welcome, Nello left us a huge bowl full of fresh fruit and chilled Prosecco in the fridge. If I could give this apartment more than a five star rating, I would. The location was also excellent, with St Mark’s Square, the Rialto bridge, and the vaporetto stop for Murano all within a ten minute walk. Nello recommended several restaurants right in the area, which were excellent and not in the touristy areas, so had more authentic Venetian offerings. Nello is the ultimate host and has provided his beautiful apartment to make the most of one’s visit to Venice.