Find hotels near University of Hawaii at Hilo Botanical Gardens, Hilo from ￥14,663

"Balcony chair webbing was ripped open. There were tears in the drapery lining, Fridge and ice bin were in the bathroom > unpleasant double duty for bath vanity. NO MICROWAVE! The toilet/bathtub room was as dimly lit as a 15 watt lightbulb. The bathroom exhaust system wasn't working leaving the room soaked with moisture. The towel rack above the toilet had large areas of rusty bare metal. The grunge factor was everywhere. Upgrades have been done with new paint and tile but done on the cheap with unskilled labor. Tile corners were rough. Overpaint on doorknobs and towel hooks. Ceiling light by balcony door looks like it has been there since the 1970s. The very small desk area was directly under the TV. Power outlet on the desk lamp was so worn out a power cord would not stay in contact. The next closest power outlet was 8 feet away under the small table, or, it was in the mishmash of cords behind the desk that served the cable boxes. Wi-Fi was inconsistent and kept disconnecting. And after a power failure it never came back before we left. Why wasn't the hotel's system better surge protected? The noisy bar had an entertainer that thought distorted volume made up for lack of talent. The bar's Mai Tai was the worst EVER. I bottled cocktail would have been better. It tasted like canned orange juice. I ordered two Mai Tais and a French dip sandwich to go. Mai Tais were made right away. The drink ice had melted before the sandwich was served... with no dip sauce or napkins."

"Nasty shower. Dirty room. Staff was nice though…"

"Wonderful staff! Very close to the airport, downtown, and stadium. Room was clean. If you are traveling with anyone who has mobility issues, some rooms are located far from the lobby. There are no stairs for rooms on the upper level. We could hear people outside of our room passing by and talking and going up the stairs with their luggage. Hard to fall asleep with the noise. "

"Great location and clean. Will definitely stay there again. "

"Nice unit. We'd come back again."

"Like new, very clean, great location"

"This room was perfect for my stay in Hilo. It was clean and had all the amenities I needed. It was also a very quiet area but one would need a car for getting around as there was really no way to walk to stores/food etc, I had to rely on others in my reunion group to pick me up(which worked out OK! I would certainly stay here again(can't beat the price)!"

"Maggie is very responsive and communicates well. Booked for some of our employees working off island and I’d say it was a great place as it was requested to stay in the host’s units again in the future. Thank you for having us! "

"If you're looking for a flop house, then this is your place. The place was dirty, the living room furniture shown is not there, instead yhere was one broken down couch. Table was covered in crumbs, crumbs on the open shelves, durty bath mat, durty rug in the bedroom and rusty bedside lamps. Host was not responsive and lied to vrbo when we complained. We checked out after 1.5 days. 2 hours later i developed a raging conjunctivitis infection in my eye (yes i have medical records). Now i question the cleanliness of the bedding. My husband is from the area so we know reasonable from bad. Don't take a chance on this unit."