University of Bristol Botanic Garden

The room was fantastic, plenty of space, nice hot shower and towel rail but the radiator was not on.

We had a wonderful stay here with our son, both sets of grandparents, and our dog, and it was perfect for everyone. From the moment we arrived, the first impression was fantastic. The spa was lovely and a great place to relax, and the food was brilliant throughout our stay. Breakfast was delicious, although it did take a little while to arrive. The hotel is very family-friendly, with a lovely kids’ room and outdoor space that our little one really enjoyed. It’s also amazing for dogs, which made travelling with our pet so easy and enjoyable. We stayed in the 4-bedroom Grand Cottage, which was fantastic. Having private parking and easy access to all the facilities made everything very convenient. The staff were incredibly friendly and very accommodating, which made the whole experience even better. Overall, we had a fantastic stay and would highly recommend it.

The bedroom lights were not bright enough for reading at bedtime. The bathroom was lovely, with a separate bath and shower, and plenty of hot water. Breakfast was lovely, but the staff forgot to provide spoons for the cereals and fruit salad, so we had to wait longer before eating.