ウルバーストンのプールのあるホテル

「Front Reception was excellent! From that point on everything went down hill. A very run down room with a dirty window looking over the car park. Threadbare carpet and frayed edges of the mattress hanging down. Dated decor and a less than pristine bathroom with a disgusting non slip mat! Really! Loud music played in the breakfast room. Cold plates - Coffee like dishwater The morning server looked like she slept in her clothes with a straggly pony tail and un-ironed shirt. I already informed the...

「近くにお店は無いものの、街中は渋滞が多く結果的にこちらの方が良かった。部屋にはバスタブもあり、十分くつろげました。」

「Unfortunately, our stay was disappointing overall. Although the room had an air conditioning unit, it was not working. A fan was provided instead, but it was extremely dusty. As we were travelling with our 11-month-old daughter, we did not feel it was safe to use due to the amount of dust. Thankfully, the windows could be opened slightly, which helped. The room was also in need of better maintenance. There were water stains covering several walls, suggesting there had previously been a leak that...

「The bed sheets felt a bit tight, and it would be helpful if the rooms had a telephone to allow guests to easily communicate with reception when needed.」