6/10 (普通)
Katerina
小さなお子様連れの家族旅行
2026 年 5 月 1 日
良かった点 : 清潔度、設備とサービス
The hotel is lovely overall, but it feels a little tired in places, with some short-term fixes rather than longer-term solutions.
Our room was very warm, and a sign advised calling reception as the air conditioning was decommissioned. When I did, the response felt quite dismissive, focusing on the fact that air-con wasn’t included in the booking. I wasn’t expecting it as a given, just following the instructions for help — especially as we were travelling with a 3-month-old and the room was uncomfortable. It only really felt like help was offered once I mentioned the baby; to their credit, a fan was then found and brought up.
It does feel unusual to have air-con units installed but not in use, particularly for a busy 4-star hotel where room rates aren’t low. Even at 22°C outside, the room was too warm, so this is likely to become more of an issue in summer.
There were also a few small details that stood out — the TV was unplugged and needed moving to access the socket, and breakfast service was slow. Coffee beyond a basic cafetière at breakfast is chargeable; my latte was over £4, but didn’t taste barista-made and felt out of step with the pricing.
I did enjoy my stay, but it was these small, slightly surprising touches that detracted from what could otherwise be a really strong experience.
Katerina
2026 年 4 月に 1 泊滞在
