Zendero Tulum

4.0 star property
Hotel with free parking, near Tulum Mayan Ruins

Choose dates to view prices

Photo gallery for Zendero Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Property grounds
Select Comfort beds, in-room safe, blackout drapes, iron/ironing board
Property grounds
Zendero Tulum, nestled amid historic Mayan Ruins, offers a peaceful escape with an inviting outdoor pool. Guests can unwind on the scenic terrace or borrow bikes to explore nearby attractions. Attentive staff and complimentary in-room WiFi enhance the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Junior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
2 bathrooms
Private bathroom
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
77760, QROO, Tulum, Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur

What's nearby

  • Tulum National Park - 6 min drive - 4.6 km
  • Tulum Mayan Ruins - 7 min drive - 5.0 km
  • Playa Ruinas - 11 min drive - 5.3 km
  • Las Palmas Public Beach - 16 min drive - 5.3 km
  • Playa Paraiso - 17 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪La Regia Tulum - ‬2 min walk
  • ‪Pacha Tulum - ‬4 min walk
  • ‪Botánica Garden Café - ‬5 min walk

About this property

Zendero Tulum

Upscale hotel near Tulum Mayan Ruins
Zendero Tulum provides a rooftop terrace and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Luggage storage, a nature reserve, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Zendero Tulum include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • 45-inch LCD TVs with cable channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 500 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Zendero Tulum Hotel
Zendero Hotel
Zendero Tulum Hotel
Zendero Tulum Tulum
Zendero Tulum Hotel Tulum

Frequently asked questions

Does Zendero Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Zendero Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zendero Tulum?

Self parking is free at this property.

What time is check-in at Zendero Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Zendero Tulum?

Check-out is at 11:00 AM.

Does Zendero Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zendero Tulum located?

Located in Tulum City Center, this hotel is 0.6 mi (1 km) from Hunab Lifestyle Center and 1.7 mi (2.8 km) from Tulum Mayan Ruins. Dos Aguas Park and Jaguar Park are also within 1 mi (2 km).

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Reviews

Zendero Tulum Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 162 out of 274 reviews
Rating 8 - Good. 57 out of 274 reviews
Rating 6 - Okay. 30 out of 274 reviews
Rating 4 - Poor. 15 out of 274 reviews
Rating 2 - Terrible. 10 out of 274 reviews

Reviews

8/10 Good

Suha

Liked: Cleanliness, staff & service
Nice staff, central location
Stayed 1 night in Feb 2024

10/10 Excellent

Phyo Thin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 1 night in May 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
Stayed 3 nights in Nov 2023

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Stayed 2 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Stayed 1 night in Feb 2024

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

10/10 Excellent

IZAT CONTRERAS

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien con el hotel . Las calles para ingresar inundadas muchos difíciles pasar en autos
Stayed 1 night in Oct 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy bonito y agradable. El personal muy amable El único inconveniente es la calle en la que se encuentra ya que si llueve se encharca muy feo y es algo complicado llegar
Stayed 1 night in Sep 2025

2/10 Terrible

Gustavo

Liked: Staff & service
Very dirty outside
Stayed 1 night in Dec 2024

6/10 Okay

LORENZO

Liked: Cleanliness, staff & service, property conditions & facilities
EN GENERAL BIEN, ME FALTO TOALLA PARA BAÑARME
Stayed 1 night in Jan 2025

10/10 Excellent

Martha Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Martha

Es un hotel pequeño pero bonito, parece relativamente nuevo, el chico que nos atendió en la tarde muy amable, nos oriento también con ubicaciones y actividades a realizar en la zona. Solo el internet muy malo, no funcionaba en la tv quizá por el tiempo de lluvias, pero en general muy recomendable. Solo sugiero puedan tener un poco de alimentos para ofrecer, aunque sean cosas sencillas.
Stayed 1 night in Jul 2024

10/10 Excellent

Betzaida Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, solamente que en la aplicación comentan desayuno continental incluido y solo hay cafecito y pan tostado, una fruta o huevito no estaría mal!
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es un excelente lugar para quedarte en Tulum!!
Stayed 1 night in Jul 2024

10/10 Excellent

Tomas

Excelente. Volveria sin lugar a dudas.

La atencion excelente, las habitaciones limpias y las camas confortables, cuentan con frigobar. La piscina es muy bonita en el roof. Tiene estacionamiento lo cual hace que no batalles para estacionarte. Esta cerca del super selecto y en la avenida que da a las playas. La calle de acceso al hotel no esta buena, cuando llueve es lodazal pero eso ya es cosa del municipio.
Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Las calles no tienen buena pavimentación. Se encharca mucho el agua, lo cual imoide el paso para llegar al hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Valeria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que el lugar sea tan tranquilo, el personal da excelente atención. La alberca está muy limpia y la azotea es muy cómoda.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexlololoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito
Stayed 1 night in Jun 2024

10/10 Excellent

Valeria Juarez

Liked: Cleanliness, staff & service, amenities
Tuve un buen descanso, el lugar es muy acogedor y cómodo, es muy accesible llegar. Lo único es que por las lluvias la calle estaba muy inundada y con charcos. La habitación estaba limpia y fresca, el único detalle fue que cuando llegue mi habitación estaba ocupada, así que me asignaron una nueva pero el AC tenía una fuga de agua y no dejo de gotear toda la noche. Al día siguiente me cambiaron de habitación. El baño muy limpio pero la regadera de las dos habitaciones que me asignaron estaban tapadas, requieren mantenimiento. Sin duda recomiendo el lugar, sólo sugiero tener más atención con el mantenimiento de infraestructura.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente atención
Stayed 1 night in Jun 2024

2/10 Terrible

Fraida

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel did not appear like the photos
Stayed 1 night in Jun 2024

8/10 Good

gunvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Valeria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está bien ubicado, la habitación muy cómoda. Lugar tranquilo, no hay ruido exterior. El personal fue muy amable. Hay tiendas y farmacia cerca, el colectivo queda muy cerca también.
Stayed 1 night in Jun 2024

8/10 Good

Kibzaim

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Jun 2024

8/10 Good

Jorge Galvez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy céntrico cerca de la playa y de las atracciones turísticas. El único pero es que los desayunos incluidos son muy escasos y hubiera estado genial que los cuartos incluyeran un microondas. Por todo lo demás muy recomendable.
Stayed 5 nights in Jun 2024