マックヌックビレッジトゥルム II - クロージングオプショナルの口コミ

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マックヌックビレッジトゥルム II - クロージングオプショナルの口コミ

マックヌックビレッジトゥルム II - クロージングオプショナル

Calle 7 Sur, Intima Resort, Tulum, QROO

8.2

とても良い

8.4/10

清潔度

7.4/10

スタッフとサービス

6.8/10

設備とサービス

7.8/10

施設のコンディションと設備

6.4/10

環境への配慮

6/10 (普通)

John、HONOLULU

グループ旅行

2023 年 8 月 12 日

良かった点 : 清潔度

I enjoy this hotel primarily because the pool is really nice and the rooms are large. The rooms are handled by a third party which I was already aware of. Make sure you have WhatsApp or email handy for communications. The communication with the company that handles issues with the room is spotty. There was an issue with the wifi, receiving wrong passwords. There was a water shutoff one day, but it was corrected after several hours. The hotel is aging but overall it is still nice and a good choice for people that enjoy a clothing optional environment. The area around the hotel has many good restaurants. There is a wine bar around the corner and some good pizza places just down the street. There are other little boutique shops and even an Oxxo near by. Taxis are very expensive now. A simple ride around town is like $200 pesos and to the beach is $400. You have to negotiate the prices.

2023 年 7 月に 10 泊滞在

Hiramからの返信 (投稿日 : 2023 年 8 月 14 日)

We apologize for the inconvience that you may have had during your stay with us. We thank you for your comments and will try harder to respond better.

4/10 (不満)

Thomas

2023 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

2023 年 1 月に 2 泊滞在

Hiramからの返信 (投稿日 : 2023 年 1 月 29 日)

Frist of all Thank you for staying with us. The Bar and Restaurant are privately owned and operated. They are not part of the apartment, as you were informed at checkin. The pool is cleaned daily by the HOA. We are sorry for the inconvience you may have had with us. We hope that you will come back again.

8/10 (良い)

John、HONOLULU

グループ旅行

2022 年 7 月 19 日

良かった点 : 設備とサービス、施設のコンディションと設備

Mak Nuk (Íntima Resort) is an ideal place for people that enjoy a nude vacation. The swimming pool was nice and there was plenty of lounge chairs to sun tan. The room I had with a private pool on the roof had not been cleaned prior to my arrival. It was cleaned later after requesting it to be cleaned. As for the restaurant/pool bar. There was a very limited menu, and some times there was no cook. The drinks at the bar were very good, although with a limited choice. The bar staff could be more attentive, and in fact some guests left as the bartender/cook was either in the kitchen or busy talking on their phone. I remember five years ago, the restaurant had excellent food and drinks. I was looking forward to that, but the restaurant fell short. Overall, the hotel is good. Most rooms are to be booked by private owners like Airbnb. So make sure you have WhatsApp on your phone for communication.

2022 年 6 月に 7 泊滞在

Hiramからの返信 (投稿日 : 2022 年 7 月 26 日)

Thank you for staying with us. We will look into your concerns about the restaurant and bar. Hope to see you back again soon.

2/10 (非常に不満)

Lawrence

グループ旅行

2021 年 12 月 7 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

There was no electricity and no water during the hours of 12pm to 9am

2021 年 12 月に 4 泊滞在

Reservation Controlからの返信 (投稿日 : 2021 年 12 月 7 日)

We apologize for your inconvenience but we did inform you a week in advance of the situation. You still decided not to cancel and showed up like you knew nothing of the situation. You had water water and electricity. You only spent 4 hours with us and we did everything to make your time with us very comfortable. Thank you for such a great review for so little of time stayed with us.

8/10 (良い)

宿泊されたお客様

カップルで旅行

2021 年 8 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Honestly if you are looking for a secluded and intimate stay, COME HERE! The actual property is nice and has a plethora of options surrounding the hotel (restaurants, shops, activities). There were two female bartenders during my stay (didn’t get their names) and hands down, they make THE BEST MARGARITAS!!! I also recommend renting an ATV for the day. It makes getting around the city easier and faster. There is an ATV vendor on the sand block as the hotel

2021 年 8 月に 3 泊滞在

Reservation Controlからの返信 (投稿日 : 2021 年 8 月 6 日)

Thank you for staying withus and hope to see you again.

8/10 (良い)

宿泊されたお客様

家族旅行

2021 年 6 月 13 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The stay was amazing. Hiram and Billy both were great at communicating and very helpful. The resort staff were also very friendly and helpful when it came time to planning excursions and calling taxis

2021 年 6 月に 5 泊滞在

Reservation Controlからの返信 (投稿日 : 2021 年 6 月 17 日)

Thank you for choosing us for your vacation stay. It was a pleasure to have you stay with us.

10/10 (非常に良い)

sonya

2021 年 4 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Amazing resort

Beautiful resort with amazingly huge rooms. Spa and jacuzzi out our door and balcony overlooking the pool.

Huge living room kitchen bedroom and dining room.

2021 年 4 月に 2 泊滞在

10/10 (非常に良い)

Nessa、Deland

グループ旅行

2021 年 1 月 18 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

気になった点 : スタッフとサービス

I liked errrthin bout it, balcony jacuzzi da roof top pool was amazing. The only complain is that the staff acted like none of my friends could come visit after paying so much money to stay there, there’s no way somebody going to not be able to have a guest come and then when i asked if my friend came the staff lied and said nobodi came to the front looking for me when i clearly tld them i had my friend coming. No way i would pay over 1200 for a trip and not be allowed 1 single guest or even lied to about my guests comin to see me.

2021 年 1 月に 3 泊滞在

Reservation Controlからの返信 (投稿日 : 2021 年 2 月 11 日)

Good afternoon Nessa. As discussed prior, due to security no visitors are allowed on property. Only guest staying at the facilities are allowed inside.

8/10 (良い)

Carol

2020 年 1 月 24 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

t and sweet.

Our stay was short but good. The condo could use a bit of TLC as the sliding doors were very hard to open but Hiram did drop by and WD 40 the sliders. Not many guests there but All in all it was pleasant. We will return.

2020 年 1 月に 2 泊滞在

Gaboからの返信 (投稿日 : 2020 年 2 月 4 日)

Thanks!

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月 1 日

2019 年 5 月に 4 泊滞在

Gaboからの返信 (投稿日 : 2019 年 6 月 5 日)

Thank you so much.

8/10 (良い)

宿泊されたお客様

カップルで旅行

2019 年 2 月 26 日

気になった点 : スタッフとサービス、施設のコンディションと設備

This property is an apartment at Intima Resort, but managed by a third party. The resort is an amazing place where you can relax by the pool, au naturel. Food and drink from Passions restaurant is wonderful and served up by the incomparable duo of Antonio and Nestor. Due to the third party involvement, our suite wasn't ready for us when we arrived and communication with the management company was not good. The suite also needs some TLC, as number of things weren't functioning as they should. We'll definitely be returning to Intima, but will book directly through the resort next time.

2019 年 2 月に 6 泊滞在

Gabrielからの返信 (投稿日 : 2019 年 2 月 28 日)

Thanks Anonymous for your review!, if the room wasnt ready when you arrived im preatty sure that was because you tried to check in 2 hours before the check in time and didn´t let us know. Intima resort is a Third party management company as we are, the complex name is not Intima Resort Is Maknuk Village, the restaurant is also a third party, the question here is, why Anonymous? we dont know which apartment you stayed in so we can check the manteinance issues that you are refering? since we work hard to keep the apartments very good. Thanks again for your review.

10/10 (非常に良い)

Shannon

2019 年 2 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Stressed Millenial Seeking Nude, Rejuvenating Stay

Pros: This place was very impressive! My penthouse blew me away - top notch appliances, marble and standup shower was a favorite spot (tied for the private Jacuzzi!) - the hotel pool was awesome with several private grottos/nooks; the food was suprisingly very, very good! I recommend the coconut shrimp, carne asada and vacio! Nestor was a favorite at the bar!! It's super quiet at night and during the day - felt very isolated (good thing!) Alex & Eddie kept my room cleaned daily and made small repairs (nothing major, but was on it)! Cons: Location - can't walk to much, nothing around you at night - getting a cab was a challenge About 20 mins from the beach each way

2019 年 1 月に 4 泊滞在

gaboからの返信 (投稿日 : 2019 年 2 月 6 日)

Thanks! hope to host you again

10/10 (非常に良い)

SHLOMI OR

2019 年 1 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 1 月に 9 泊滞在

Gaboからの返信 (投稿日 : 2019 年 1 月 23 日)

Thanks!

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行

2019 年 1 月 4 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The property is in a safe quiet neighborhood. You can be yourself at this resort and each area is very private and comfortable.

2018 年 12 月に 4 泊滞在

Gaboからの返信 (投稿日 : 2019 年 1 月 4 日)

Thank you so much!

6/10 (普通)

宿泊されたお客様

カップルで旅行

2019 年 1 月 1 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

There was no staff on property for sexy villas portion of the hotel, and communication by phone was nearly impossible with them. The staff at Intima were great however. We had no WiFi in our room and no attempts to fix it. We had to go down and sit at the bar by the entrance to check our email.

2018 年 12 月に 6 泊滞在

Gaboからの返信 (投稿日 : 2019 年 1 月 2 日)

Thanks for your comments.

10/10 (非常に良い)

Stefan

2018 年 12 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 12 月に 7 泊滞在

Gaboからの返信 (投稿日 : 2018 年 12 月 31 日)

Thank you so much!

8/10 (良い)

william

2018 年 12 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

only bad thing I can say is the pool is not heated so it was to cold to swim. and you had to repeatedly log in to the wifi.

2018 年 12 月に 9 泊滞在

gaboからの返信 (投稿日 : 2018 年 12 月 28 日)

Hello William, thanks for your comments we will work to improve.

10/10 (非常に良い)

Hershel

2018 年 11 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Recommend

The complex is beautiful, service of the hotel is always with a smile and good English

2018 年 11 月に 3 泊滞在

Gaboからの返信 (投稿日 : 2018 年 11 月 19 日)

Thanks! we will wait for you again!!

8/10 (良い)

宿泊されたお客様

2018 年 7 月 14 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Not as fun and nice as our last visit. The upkeep isn’t as good and it appears as though they are struggling to keep the units rented.

2018 年 7 月に 3 泊滞在

Gaboからの返信 (投稿日 : 2018 年 7 月 18 日)

Thanks for your comments, we are working hard to improve.

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