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Moonshine Tulum Hotel

3.0 star property

Choose dates to view prices

Moonshine Tulum Hotel provides amenities like a rooftop terrace and a garden. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Quadruple Room, Balcony

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Quadruple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room, Garden View

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Quadruple Room, Garden View

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Balcony

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | Tempur-Pedic beds, blackout drapes, iron/ironing board, free WiFi

Family Studio Suite

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

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Exterior

Holiday Inn Tulum by IHG

Tulum City Center
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 89 reviews
The price is ￥11,446
￥14,371 total
includes taxes & fees
Apr 3 - Apr 4
Holiday Inn Tulum by IHG
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About the neighborhood

Located near a boardwalk/promenade, Moonshine Tulum Hotel is in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
77760, QROO, Tulum, Calle Polar Pte s/n, Mz 8, Lt. 15, Entre Escorpión Nte y Libra Nte Centro.

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    17 min walk - 1.5 km
  • Tulum Mayan Ruins featuring tropical scenes and rocky coastline
    Tulum National Park
    5 min drive - 4.3 km
  • Dos Aguas Park
    11 min walk - 1.0 km
  • Hospital de Tulum
    17 min walk - 1.5 km
  • Cenote Calavera
    2 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    47 min drive

Restaurants

  • Akuma Tiger Sushi
    3 min walk
  • 1000 Caguamas
    2 min walk
  • La Coqueta
    3 min walk
  • Tacos y tortas el tio
    3 min walk
  • Papaya Pizza & Co
    2 min walk

About this property

Moonshine Tulum Hotel

Hotel near Tulum Mayan Ruins
Moonshine Tulum Hotel provides amenities like a rooftop terrace and a garden. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and secured bicycle storage
  • A 24-hour front desk, concierge services, and multilingual staff
  • Coworking spaces, barbecue grills, and a front-desk safe
Room features
All guestrooms at Moonshine Tulum Hotel include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • 43-inch Smart TVs with cable channels
  • Communal kitchens, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 7)
  • Airport shuttle fee per child: MXN 3000 (up to 18 years old)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 11:00 PM

Property is also known as

Hotel Sayab Tulum
Moonshine Tulum Hotel Hotel
Moonshine Tulum Hotel Tulum
Moonshine Tulum Hotel Hostel
Moonshine Tulum Hotel Hotel Tulum

Frequently asked questions

Does Moonshine Tulum Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–11:00 PM.

Is Moonshine Tulum Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking?

There is free parking nearby.

What time is check-in at Moonshine Tulum Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Moonshine Tulum Hotel ?

Check-out is at 12:30 PM.

Does Moonshine Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per vehicle applies.

Where is Moonshine Tulum Hotel located?

Located in Tulum City Center, this hotel is 0.6 mi (1 km) from Dos Aguas Park and 1.8 mi (2.9 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).

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Reviews

Moonshine Tulum Hotel Reviews

7.8

Good

7.6

Cleanliness

7.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

Reviews

6/10 Okay

Henry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was professional, facilities/building were not in good condition.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while you explore tulum. No fridge/mini bar in rooms but you can go to the store every day for only a few pesos..
Stayed 4 nights in Feb 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice place. Great location. Walkable to everything. We brought our dog they welcome her dog friendly hotel. Definitely staying again! Very clean and nice.

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot showers

Great place, but for the price it should have hot water! It has been a colder couple of days here and we were very disappointed not to be able to have a hot shower.
Stayed 2 nights in Dec 2023

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to like, plenty to to be unhappy with and about.
Stayed 2 nights in Oct 2024

4/10 Poor

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty floors, bathrooms, towel had a hole, cover sheet was extremely thin. Pool very dirty. Tv did not work. Etc....
Stayed 1 night in Dec 2023

4/10 Poor

Madison

Our in room internet didn't work. An alarm started beeping every 5 seconds in the hallway by my room and no one turned it off. It was still beeping at our 12pm check out and you could hear it through out the property. I asked the front desk and he didn't know how to turn it off.
Stayed 1 night in Jul 2024

8/10 Good

Juan

En general bien Limpio y agradable A veces los aires pueden no servir eficientemente
Stayed 1 night in Jul 2025

10/10 Excellent

Marco David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo como debe estar, muy buen personal, amable
Stayed 1 night in Mar 2025

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy confrontables y mucha tranquilidad
Stayed 2 nights in Mar 2025

8/10 Good

Leobardo

Liked: Cleanliness, staff & service, property conditions & facilities
Durante la estancia un día no nos hicieron limpieza, solo hubo dos cambios de toalla, y el internet en la televisión estuvo fallando mucho,
Stayed 5 nights in Feb 2025

6/10 Okay

Kim

Liked: Staff & service
Il etait ecrit café et thé a tous les matins mais pas vrai on en a jamais vu. La piscine etait verte et la cuisinette je ne l'aurais pas utiliser vraiment pas propre. Aucun frigo dans la chambre. Tres bon accueil on a meme pu laisser nos valises le jour de notre départ dans le.locker. la personne a l'accueil qu'on a pu voir souvent etait super génial il nous a commandé un scooter et on a pu l'avoir direct a l'hotel. Hotel tres tranquille meme si hostel.
Stayed 1 night in Dec 2024

6/10 Okay

Kim

Liked: Staff & service, property conditions & facilities
Bien situé
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, buena limpieza, tiene varios malos reviews, pero de forma personal lo considero bastante bueno en relación calidad precio! Siento que a veces los huéspedes puede olvidar evaluarlo en cuanto a lo que pagan, y en este caso recibes mucho más de lo que pagas
Stayed 1 night in Nov 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay estacionamiento
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia placentera.
Stayed 3 nights in Jul 2024

10/10 Excellent

Philippe

Liked: Staff & service, amenities, property conditions & facilities
Très bel hôtel, très bon trouvé pour Tulum
Stayed 1 night in Feb 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Grande chambre très propre dans un hôtel moderne. Je reviendrai avec plaisir !
Stayed 3 nights in Dec 2022

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking gratis vlak voor het hotel. Grote kamer met voldoende ruimte voor bagage. Wij hadden een kamer op de hoek waarbij een zeer groot extra raam aanwezig was, waardoor het ‘s morgens heel vroeg licht was. In de omgeving veel bouwwerven wat zeer veel lawaai met zich meebrengt tot ver in de nacht & ‘s morgens om half zes opnieuw.
Stayed 3 nights in Nov 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2022

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

8/10 Good

Roxana

Stayed 2 nights in Nov 2025

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Carlos alberto

Stayed 1 night in Apr 2025

4/10 Poor

GIACOMO

Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024