The staff is very accommodating. We stayed during the rainy season, so the electricity went out from 7pm until after midnight, but everything else was great! We appreciated the ease of (free) parking and the (included) breakfast delivered to the room.
Shelly
2024 年 6 月に 1 泊滞在
8/10 (良い)
Raven
カップルで旅行
2024 年 6 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great spot come during good weather season
Raven
2024 年 6 月に 1 泊滞在
8/10 (良い)
Rossana
2024 年 6 月 10 日
良かった点 : スタッフとサービス
Rossana
2024 年 6 月に 5 泊滞在
2/10 (非常に不満)
Patricia
カップルで旅行
2024 年 6 月 10 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
I would definitely avoid staying here if possible , the check in was great and fast they even walk you through the room , very clean . But our very first night electricity went out, I’m pregnant and the night felt the longest ever without the AC working. They had one tiny emergency compressor that worked for like an hour. The next day everything worked and we were forced to have the AC off so our water could work. Our last day it goes out again!!!! That means no water , no electricity no anything . Saw families leaving the second day in because of it and they offer literally nothing for it and blame it on being at the Bay Area and happens very often apparently.
Patricia
2024 年 6 月に 3 泊滞在
10/10 (非常に良い)
Claudia Maria
2024 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo excelente, segunda vez que venimos y no decepciona.
Claudia Maria
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Margarita、ELGIN
カップルで旅行
2024 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service.
Margarita
2024 年 5 月に 8 泊滞在
10/10 (非常に良い)
Mauricio
2024 年 5 月 31 日
Good
Mauricio
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
James
家族旅行
2024 年 5 月 30 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is very friendly! At night you feel like you’re the only people in the world. Very beautiful views.