3 Level Heaven PH w Private Jacuzzi | Big Gym Access

PRIVATE ROOF + JACUZZI

Welcome to one of the most distinct projects in Tulum featuring a natural cenote, unique lagoon pools and many other world class amenities conveniently located between center and beach.

● Private Cenote
● Private Rooftop Jacuzzi
● 6+ Lagoon Pools
● Panoramic views
● Big Gym
● 5+ Hot Tubs
● Sauna
● Steam Room
● Beach Club Access
● Fast Wi-Fi
● Coworking
● Bathroom Essentials
● Towels Provided
● Free Garage Parking
● 24/7 Security

1st Floor - Kitchen, Living Room, Laundry, Storage Room
2nd Floor - KING Bedroom with Ensuite Bathroom
3rd Floor - Private Rooftop Patio with Jacuzzi

● 3-level Penthouse 1100ft2 / 100m2
● A private Rooftop, with private jacuzzi seating
area and coffee table
● Fast-WIFI
● Bright living room with Smart TV and sofa bed
● Balcony with cenote and pool view
● Open kitchen with all amenities, a stylish dining area

Notes about the jacuzzi:
- the max temperature is 113°F / 45°C
- the jacuzzi will heat up automatically twice per day, once in the afternoon and once in the evening
- we are unable to change the hours due to noise restrictions in the building
- please do not take glass with you into the jacuzzi

In order to clarify the terms of the reservation we would like to invite all our guests to read our house rules before booking. Should you have any questions, please reach out to us. We will be glad to help.

NEED TO KNOW:

Your comfort and peace of mind are our priority. Our exclusive residence offers 24/7 front desk service and professional on-site security, ensuring assistance and support whenever you need it, day or night.

Guests have access to a secure underground garage with elevator, making every arrival and departure effortless.

Our residence is professionally cleaned and regularly maintained with preventive pest-control treatments to ensure a comfortable environment. As our home is surrounded by Tulum`s jungle tropical landscape, the occasional mosquito, spider, or other small insect may naturally make an appearance. This is simply part of experiencing the authentic beauty of Tulum. If you ever need assistance, our team is just a message away.

● Electricity is included in short-term stays (<28 nights) but not included for long-term rentals of 28 nights or more. In this case, you pay for what you consume based on a $6 MXN (pesos) fee per KW. Should your stay be 28 nights or more, we will collect an electricity deposit of $500usd before check-in.

● As you know, Tulum is a growing city with constant construction, part of this development is still under construction, however this will not affect our guests stay since the construction is completely separate from the living space and common areas.
The penthouse itself is VERY QUIET, so rest assured that you will not be affected by noise.

Please note that a fully refundable security deposit in the amount of 250 USD will be collected before checkin, which will be refunded after checkout.
HOUSE RULES

• Check-in with our hosts is anytime from 4pm onwards. We will send you detailed checkin instructions.
• Check-out is by 11 AM.
• Late Check-out fee from 11 am until 1p.m: $40 extra.
• Late Check-out fee after 1p.m: As an offsetting measure, the day’s base rate will be charged without discounts.
• Travelers must be at least 21 years of age or older to book.
• No smoking of any kind is allowed on the premises. Smoking tobacco, cannabis, or the use of any recreational drugs in the house is strictly prohibited. Failure to comply will incur a $300 penalty.
• No parties or events are permitted, illegal activity is prohibited, and excessive noise won`t be tolerated. No loud music is allowed after 10 pm.
• No more guests than those listed in your reservation are allowed.
• Renters agree to cover any charge related to damages that occurred during their stay or cover necessary extra-cleaning charges if such is needed after their stay.
• Renters may be required to provide a government ID on the day of checking in or during your stay.
• Please avoid moving furniture.
• Pets are welcome in our home for an additional fee of $10 per night.
• If you need a cleaning service during your stay, it has an extra cost – Please let us know in advance. This service does not include changing the bed linens or towels. If you would like to add this service, additional fees will apply.
• Pool and common area regulations and opening hours have to be respected. The use of musical devices in common areas is prohibited. No glasses, or bottles are allowed in the pool.
• We ask that you please adhere to the rules of the condo complex during your stay. You’ll be required to acknowledge and sign upon arrival.
• Guests will be requested to sign a Rental Agreement upon booking confirmation.
• Security Deposit: A security deposit may be required prior to arrival or at check-in subject to the length of stay 28 nights or more.
• Noise: Tulum is a high-growth area with a great deal of real estate development and you may hear construction noise during daytime hours, Monday through Saturday.
• Electricity is included in short-term stays (<28 nights) but not included for long-term rentals of 28 nights or more. In this case, you pay for what you consume based on a $6 MXN (pesos) fee per KW. Should your stay be 28 nights or more, we will collect a security deposit before check-in.
• Sustainability: Please help us save energy by using the AC wisely and keeping the temperature at 25°C and turning off the AC and lights when you leave the property.