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"Airport shuttle very convenient and free. Staff are very accommodating and happy to assist even with a language barrier. Luggage was forwarded to our next hotel with ease. Room was clean and quiet, even though it was close to elevators. Lawson's konbini in the hotel is convenient plus a laundry and vending machines on the floor. Overall an excellent stay."

"Room was clean. Room was not as small as other rooms we have stayed at in Japan. It had a small desk and extra space"

"Great for late arrivals and early departures, excellent food options. "

"We stayed on the seventh floor, and the room had been recently renovated. The shower head and hair dryer were great to use. Also, the hotel quickly responded to my claim to lost-and-found. Excellent service!"

"Very close to the airport. Great hotel for a layover."

"Small room, just enough to sleep. A bit right for 2 people but we are close ;) Good value and cool location"

"large rooms & breakfast buffet "

"Great Place, 3rd time staying."

"The staff were very helpful and the location was super convenient--right near Narita Station and several convenience stores. It was also only a 10 minute walk to Naritasan Omotesando (market with a ton of local shops and food), as well as the Temple and Park near by (both so beautiful!). We stayed in the Economy Twin Room, 2 Single Beds, and for the most part, it was clean, but the carpet had a noticeable amount of stains by the door. It was also very small, but we only stayed one night, so it wasn't bothersome, and it was very quiet."