From way back when I booked until the end of our trip, the communication with the owner was fantastic. She was so helpful and gracious. The house was perfect and just as described. She thought of everything. It was a great location for everywhere we wanted to go (torch lake, traverse city, petoskey, sleeping bear dunes, etc). There was lots of deer and bunnies in the yard and a perfect area for walking. Very peaceful and quiet. Enjoyed every moment.