Find hotels near Touchwood Shopping Center, Birmingham from ￥8,730

"Hotels nice, room was so nice and bed was very compfy but the lady who booked me in didnt know what she was doing, she asked me if i wanted a bath with shower or walk in shower, i asked for a walk in shower instead gave me the bath. The room she out us in was 358 far from the esclators next to a fire exit 2 long corridor where the light did not come on for a few seconds in the second corridor, so walking in the dark for a couple steps which is not great for ladies walking back on there own or if they have had a drink. For what i paid i didnt bother complain or ask to be moved as room itself is nice. "

"The bar and reception areas have been renovated and are nice, a call out to the helpful and friendly bar staff too. However, the room itself was not acceptable. Both towels and bed sheets had marks on them, as did the carpet. Got in the shower, empty shower gel container. Nowhere in the bathroom to put anything. Both the mugs and glasses were dirty and dusty. The fire alarm in our room activated whilst we were asleep and woke us up in the middle of the night (it wasn’t us! and there wasn’t a fire or emergency). Although there are still renovations taking place and we had to walk a near 360 to get to the room, the room itself should be cleaned properly at a minimum. The price was cheap through Expedia, but wouldn’t recommend a stay."

"I had an early flight and travelled by train so I can't comment on breakfast or parking BUT The room was clean and quiet. The location is excellent, easily reached from the train and I could walk to check-in across the carpark in the morning. "

"Excellent one night stay. Lovely clean hotel and massive rooms!! Really nice and quiet. Nice breakfast, nothing to complain about. The leisure club is a little tired and doesn't match the rest of the hotel. The gym is good enough, but the machines are very old, and the pool/steam room area could definitely do with an uplift. I would 100% stay here again though!! Really enjoyed it. "

"Hotel a bit tired. But staff were excellent and the restaurant food remarkably good. "

"Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station. "

"Check in process is too slow especially as already paid"

"Everything was great EXCEPT no one was at the desk for check in. Waited 15 minutes then went to bar to be told sorry we are really busy with a booking will get to you when we can. Felt totally unvalued as a customer. Waited 25 minutes in the end. Not happy "

"Good location, electric charging, Solihull town centre at the door step and good swimming pool. Will come again "