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This hotel is right next door to Ikspiari shopping mall. Great location and no complaints. However there was no explanation on Expedia about the free shuttle between the hotel and Disneyland, how to get to the hotel from the station so we wasted some time and money to get there. The buffet restaurant was fully booked unfortunately as well. You beed to book before your stay for dining with the characters experience. We didn't know.
Other than dealing with the front desk, it was a very nice stay. Not a very smooth check-in process. Definitely not typical of Disney. Front Desk also didn’t seem to have correct answers to questions that were asked.
Very cute mid century modern styling. Very clean. Very short walk to Ikspari ( their Downtown Disney). Large room by Japanese standards. Mattress harder than Is comfortable for me (mom)
Friendly and helpful staff. Great facilities. Bit disappointed pool is not open all year round (at least in the warmer months)
Verified traveler
Stayed 1 night in Sep 2019
6/10 Okay
Verified traveler
Sep 19, 2019
Liked: Cleanliness
Verified traveler
Stayed 2 nights in Sep 2019
6/10 Okay
Verified traveler
Traveled with family and small children
Sep 2, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Better stay at proper Disneyland hotel. Staying here is neither here nor there and u paying a premium for it. A very dated hotel. Even the highlight which is br akfasy with Mickey is not for everyone. U need to book in advance and subject to limited seat. And there is nothing in the hotel or near the hotel for u to eat after ur long day at Disneyland. They only have one small shop operate 24/7 by the hotel which sell limited stuff and expensive water. The hotel only provide u with 3 small 'evian' water, need more, u have to buy at premium. Basically u have no choice but to buy ut.!!!
Satisfied and like the environment and location co
Hotel , environment, staff , room all are well clean kind and satisfied . Very convenient hv free shuttle bus to TOKYO DISNEYLAND AND DISNEYSEA. Provide room facility everything are clean.
It was my first time staying at this hotel, and my family and I loved it. Wonderful staff, comfortable room, service and food. We truly felt we were coming "home" after a long day at Disney Seas. We will definitely be back!
Disney’s accommodations are really top-notch. The room was very comfortable and had many little touches that added to the feel of the place. The included voucher to enter the park 15 minutes early is another excellent perk. Overall I have no complaints other than, of course, the price.
Really glad we booked this hotel as we had 2 days of Disneyland & Disneysea. We could easily check-in at the Guest centre in Maihama & drop off our luggages before we quickly head to Disneysea with the Happy 15. Love it that the hotel is connected to Iksperia (where the Disney store is located at) & lots of restaurants!
Overall good experience. No one to help with luggage to room which was odd but overall the service and cleanliness of the room was great. The location can’t be beat!
We loved staying at the Ambassador Hotel. The staff were so friendly and helpful and the hotel was very clean. We took advantage of the extra 15 minutes entry into the parks and the home delivery service when we bought merchandise. This hotel will be our disney home whenever we holiday at Tokyo Disney
If you wish to book the Chef Mickey Breakfast Buffet be sure to make check-in on time, as bookings can only be made by in-house guests only after they have checked-in. To avoid disappointment check-in on time.
In typical Tokyo Disney style, the facility’s and staff are second to none! Exceptional service, outstanding courtesy and very well maintained facilities. Highly recommend
The staff are very courteous. The hotel is very clean and replenishes the supplies every day. My son enjoyed the meet and greet at Chef Mickey’s. We got our money’s worth. The hotel is connected to a mall Ikspiari.
Excellent lication to visit DisneySea and Disneyland.
5min walk to JR Maihama station amd Ispari mall with good food iutlets and shops and cinems.
Bonus eatly patk entry and free shuttle bus to and from parks.
Also allows you to buy magic pass for patk hopping on all days as a disney hotel guest.
I love this hotel! The staff are amazing, the cleanliness, the convenience to the parks, The amenities! I love everything about this hotel. Will definitely be staying here again.