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"It was a nice place. Convenient location and staff that spoke enough English for those who can’t speak Japanese. "

"Staff are friendly. Room size is good. "

"Good place to stay. Convenient, close to restaurants and shopping. "

"삿포로 갈 때마다 묵는 호텔입니다. 조용하고 나무 객실이 깨끗하며 서비스도 무척 친절합니다. 아동 동반 손님보다는 성인 및 2인 위주 손님이 많고 국적이 다양한 편입니다. 대단한 서비스가 있지는 않지만 차분한 분위기에 깔끔한 인테리어를 원하시는 분들은 만족하실 것 같습니다. "

"The receptionist is very friendly and accommodating. They accidentally reserved a smoking room for us instead of a non smoking room and they were very honest that it was their mistake and very apologetic about it. They even offered to give us free breakfast vouchers"

"Spacious room with affordable pricing. Parking was convenient and close to subway. Safe and quiet place"

"The best location in Sapporo for travelers. Subway station under the hotel basement. The only drawback is the noise from the busiest intersection in Sapporo every day and night . But I will still book this hotel if I visit Sapporo again. The hotel is very new , good design and I have a corner room which is big in Japanese standard. The breakfast is very good with ice cream. The spa is not Onsen , more like hot water. The roof top terrace is strange , only for viewing, no drinks allow and no smoking . Waste the roof top terrace . "

"It's a great location away from the busy night life but still close enough to walk to. Enjoyed how close to the park the hotel was located. "

"It was quite inconvenient that none of the staff spoke English. For such a large hotel, it was surprising and hard to understand why there were no English-speaking staff available. We ended up changing to a larger room, which comfortably accommodated the three of us. We paid an additional 10,000 yen ($80) per night and stayed for a total of five nights. We had access to the Royal Club on the 28th floor, where we enjoyed breakfast as well as the tea time and cocktail hour services. That part of the stay was a very pleasant memory. "