4/10 (不満)
ROBERT M.
2024 年 5 月 23 日
気になった点 : 清潔度
A shame
Found villa ok with maps.
Was hard to navigate at first but when went onto google images was easy enough..
We had a car so was easy enough to get around but used taxi services also.
What I felt with this villa - i have stayed at many villas in puerto del Carmen there was no proper communication asking if we got in the property ok
No water on arrival so had to go out and get water late at night after a busy day travelling.
The villa had a major ant problem which was annoying trying to prepare meals. There could have been a brush for indoors so we can sweep up - there was an outdoor brush but obviously did not want to use that inside
The WiFi didn't stretch to the bedrooms downstairs which was also a downfall
There was 5 of us staying in this villa and had to stagger our showers as hot water ran out very quickly and I appreciate it is on a water tank but this villa is made for 10 people so that would be a huge problem for a party over 5. Most of the time 2 got a hot shower then the 3 left got cold.
The villa wasn’t very clean when we got there either, we had to actually go out and buy cleaning stuff to clean it so we didn’t feel so dirty. There were cockroaches down stairs also. We kept the villa clean and tidy the entire time, but no matter the ants were everywhere. We didn't pay for heating the pool but it didn't need the heating and it's a big pool area. The villa has potential but needs a lot of work to update and get it to a good standard. It was cheap though.
ROBERT M.
2024 年 5 月に 7 泊滞在