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プールヴィラに宿泊しました。ロケーションは、抜群！とても癒され、のんびり出来て良かった！ この時期は、部屋のプールは冷たくて入れないです。ぜひわ部屋のプールを温水にしてもらいたい。お部屋は完璧です！ 周辺は何も無いので、夜はレストランを利用するしかないです。ワインの種類が少ない、メニューに写真などあると分かりやすくて良いです。

Every staff can speak English, which made me feel easy. The room was absolutely fantastic.

This was my second visit to Banyan Tree in 6 years, and I found the staff to be more friendly and the atmosphere more comfortable. ・For Banyan Tree Management However, there were some imperfections in the service, such as the hammock in out the room being hung on the evening of the 3 or 4 day of our stay, and the few of conditioner. Additionally, as the facility has been in operation for over 10 years, I noticed signs of wear and tear in the furnishings and other areas of the facility. In my case, I communicated with the facility several times about my itinerary between making the reservation and arriving. There were no communication lapses, but I think that if I had been able to communicate directly with the butler once he had been assigned, I would have felt more at ease before my stay and my stay would have been smoother. Despite the significant changes in the world post-COVID-19, the staff have continued to improve. ・For guests quality Like many hotels, the guest demographic has deteriorated compared to 6 years ago, with an increase in guests lacking proper manners. In an era where everyone can easily travel overseas, many people seem to be visiting the resort despite some forcibly, prioritizing the present moment post-pandemic.

ホテルの人達はとても優しく、丁寧な対応だった そして、

スタッフの対応がよかったです また泊まりたいホテルです アジア系の宿泊客が少なく、欧米の方が 多く感じました