ターネーのカプセルホテル

「When we arrived and checked in, we went to our room and noticed that it had not been properly cleaned. We had booked the hotel 15 days in advance, so the hotel should have been aware of how many guests would be staying in the room and ensured that all necessary amenities were provided. Unfortunately, some essential items were missing when we arrived. After we raised the issue with the staff, the missing items were provided. Apart from this inconvenience on the day of check-in, my overall...

「This was a great hotel, beyond my expectations. Staff was very professional and friendly, they gave us a warm welcome and helped us with the luggage. Throughout the stay the staff took care of us and the hospitality was excellent」