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"Everything was perfect the reception staff were very helpful. The room was very well equipped with everything you need including USB & USBC points each side of the bed. Beds were very comfortable with choice of pillows. The pool area and pools were very good and the restaurant and staff were very good. "

"Had a great stay overall, and the reception staff were always extremely helpful and approachable. We had a crisis with my wife breaking her arm, which extended our stay 4 days, but the hotel did absolutely everything they could to help. This is the hotel you want to be at in a crisis! :) Special thanks to Myriam and her team Highlights - Buffet food is excellent with a wide variety of fresh food (meats, salads, cheese, desserts etc). Not quite sure where any negative reviews come from on this. It might get repetitive if you’re just looking for pizza and chips! - General vibe around the hotel is great, a there are plenty of places to spend your time. We particularly liked lagoon pool. - Grounds are immaculately kept and are beautiful. - Nice walkable paths around Playa Paraiso coast - The drinks are excellent on the all inclusive. The wines/cava are good and the cocktails (alcoholic and non-alc) are definitely a step up from a lot of 5 star hotels. - Rooms are kept spotless and are modern in line with Hard Rock theme. - great panoramic view from the 16th bar. Drinks could probably be slightly less expensive for the signature cocktails. - catered for wife’s coeliac (gluten) condition and walked through all available. Improvements - sometimes music is a bit loud around pools, so difficult to relax, though this seemed to relax a bit later in the week. - Loads of sunbeds close to each other, but it’s a big hotel, so expected. "

"Room was perfect. Hotel facilities are excellent. "

"Everything was excellent - ocean view from the balcony, perfect location - close to the beach and pedestrian walk that goes by multiple beaches both directions. Hotel has parking for extra charge, but it has good discount for hotel guests. Room was clean and hotel staff was very friendly."

"This is a luxurious resort hotel with numerous restaurants, swimming pools etc. The amenities are excellent - particularly the restaurant, and the staff are friendly and professional."

"Clean room, staff and amenities were excellent "

"We had a lovely stay over the Christmas "

"I came for four nights in January with a couple of friends and we loved it here. The staff are all lovely, the apartments are spacious and very clean. We only paid for the breakfast so cant comment on the rest of the food but I was inpressed by the breakfast, there was absolutely loads of choice. It was handy to then be able to prepare our lunch in the apartment and eat out in the evenings. The pool is a good size and i love that theres a little private beach too. Loved it and would 100% come again"

"Excellent service "