「No information about breakfast at check-in. They didn’t tell me I need reservations for breakfast until I asked by call next morning.
Someone knocked the door and open the room about 8:30am, it was scary.
The shower room sink didn't drain well, so the bathroom was flooded by water.
The hotel staff couldn’t understand what is “shaver” in English. And finally they couldn’t give me it because of Covid.
The facilities were very good but service was so bad.」
「No information about breakfast at check-in. They didn’t tell me I need reservations for breakfast until I asked by call next morning.
Someone knocked the door and open the room about 8:30am, it was scary.
The shower room sink didn't drain well, so the bathroom was flooded by water.
The hotel staff couldn’t understand what is “shaver” in English. And finally they couldn’t give me it because of Covid.
The facilities were very good but service was so bad.」
「I loved my holiday in this hotel. The pools were clean and warm. The room was clean and spacious.
The staff worked very hard and made us welcome. We enjoyed the lunch time exercise sessions in the pool.
For all inclusive the food was varied enough with themed nights. Asian was the star of the show!
Sometimes the waits were rather long for lunch in the pool bar, but this was ok.
My only gripe is poor behaviour of some guests putting towels on loungers early and hardly using the space they had...
「I loved my holiday in this hotel. The pools were clean and warm. The room was clean and spacious.
The staff worked very hard and made us welcome. We enjoyed the lunch time exercise sessions in the pool.
For all inclusive the food was varied enough with themed nights. Asian was the star of the show!
Sometimes the waits were rather long for lunch in the pool bar, but this was ok.
My only gripe is poor behaviour of some guests putting towels on loungers early and hardly using the space they had...
「We planned to stay here for 2 weeks but moved out after one night. We were told that the pools that are shown in the pictures were not accessible by us. Others were using the pools, but there was a locked fence between our units location and the pools. It seems the pools were closed for the units use for a while, and we were not informed about this...and the photos seem to indicate that the pools were available.
Please note that there is no air conditioning. We were told to keep the windows...
「We planned to stay here for 2 weeks but moved out after one night. We were told that the pools that are shown in the pictures were not accessible by us. Others were using the pools, but there was a locked fence between our units location and the pools. It seems the pools were closed for the units use for a while, and we were not informed about this...and the photos seem to indicate that the pools were available.
Please note that there is no air conditioning. We were told to keep the windows...
「A excellent hotel we have ever stayed.
The Villa is super spacious, clean, and comfy.
There is a private heated swimming pool in each Villa. Weather was around low 20’s during day hours in March and kids really enjoyed the swimming pool everyday without being too chilly.
Breakfast is superb as you have various selection and all tastes brilliant in rich atmosphere of the restaurant.
All staff are well trained and professional. Especially we admired their professional room cleaning every...
「A excellent hotel we have ever stayed.
The Villa is super spacious, clean, and comfy.
There is a private heated swimming pool in each Villa. Weather was around low 20’s during day hours in March and kids really enjoyed the swimming pool everyday without being too chilly.
Breakfast is superb as you have various selection and all tastes brilliant in rich atmosphere of the restaurant.
All staff are well trained and professional. Especially we admired their professional room cleaning every...
「Friendly staff who were happy to help. Bar staff remembered people and their drinks. Variety of food selection on offer. Lots of sun loungers on offer although the hotel can block the sun occasionally. The room was fine, clean and spacious. Room and general internal areas of the hotel looked slightly old / outdated however no complaints.
Only one issue was in the final morning before checking out, there was a fairly large leak coming from the ceiling above the shower, this didn’t affect me as...
「Friendly staff who were happy to help. Bar staff remembered people and their drinks. Variety of food selection on offer. Lots of sun loungers on offer although the hotel can block the sun occasionally. The room was fine, clean and spacious. Room and general internal areas of the hotel looked slightly old / outdated however no complaints.
Only one issue was in the final morning before checking out, there was a fairly large leak coming from the ceiling above the shower, this didn’t affect me as...