「No information about breakfast at check-in. They didn’t tell me I need reservations for breakfast until I asked by call next morning.
Someone knocked the door and open the room about 8:30am, it was scary.
The shower room sink didn't drain well, so the bathroom was flooded by water.
The hotel staff couldn’t understand what is “shaver” in English. And finally they couldn’t give me it because of Covid.
The facilities were very good but service was so bad.」
「No information about breakfast at check-in. They didn’t tell me I need reservations for breakfast until I asked by call next morning.
Someone knocked the door and open the room about 8:30am, it was scary.
The shower room sink didn't drain well, so the bathroom was flooded by water.
The hotel staff couldn’t understand what is “shaver” in English. And finally they couldn’t give me it because of Covid.
The facilities were very good but service was so bad.」
「A excellent hotel we have ever stayed.
The Villa is super spacious, clean, and comfy.
There is a private heated swimming pool in each Villa. Weather was around low 20’s during day hours in March and kids really enjoyed the swimming pool everyday without being too chilly.
Breakfast is superb as you have various selection and all tastes brilliant in rich atmosphere of the restaurant.
All staff are well trained and professional. Especially we admired their professional room cleaning every...
「A excellent hotel we have ever stayed.
The Villa is super spacious, clean, and comfy.
There is a private heated swimming pool in each Villa. Weather was around low 20’s during day hours in March and kids really enjoyed the swimming pool everyday without being too chilly.
Breakfast is superb as you have various selection and all tastes brilliant in rich atmosphere of the restaurant.
All staff are well trained and professional. Especially we admired their professional room cleaning every...
「Pleasantly surprised - we booked this as a last minute deal - we got a good deal - didn’t expect much with looking at the reviews.
The property was clean, could be better maintained.
You can only use the Al fresco bar for all inclusive food and drink which is annoying.
However, The food was great - no complaints.
Drinks were local brands but again no complaints.
The skybar was stunning and cocktails were ok.
The resort is in a fantastic location.
Within the resort around the pools were...
「Pleasantly surprised - we booked this as a last minute deal - we got a good deal - didn’t expect much with looking at the reviews.
The property was clean, could be better maintained.
You can only use the Al fresco bar for all inclusive food and drink which is annoying.
However, The food was great - no complaints.
Drinks were local brands but again no complaints.
The skybar was stunning and cocktails were ok.
The resort is in a fantastic location.
Within the resort around the pools were...
「We planned to stay here for 2 weeks but moved out after one night. We were told that the pools that are shown in the pictures were not accessible by us. Others were using the pools, but there was a locked fence between our units location and the pools. It seems the pools were closed for the units use for a while, and we were not informed about this...and the photos seem to indicate that the pools were available.
Please note that there is no air conditioning. We were told to keep the windows...
「We planned to stay here for 2 weeks but moved out after one night. We were told that the pools that are shown in the pictures were not accessible by us. Others were using the pools, but there was a locked fence between our units location and the pools. It seems the pools were closed for the units use for a while, and we were not informed about this...and the photos seem to indicate that the pools were available.
Please note that there is no air conditioning. We were told to keep the windows...
「La experiencia en todo el hotel fue excelente, las actividades, el bufé, el personal, la habitación y las vistas 😍, todo genial. Repetiremos seguro :)」
「La experiencia en todo el hotel fue excelente, las actividades, el bufé, el personal, la habitación y las vistas 😍, todo genial. Repetiremos seguro :)」