4/10 (不満)
Sylvia、san jose
カップルで旅行
2022 年 11 月 30 日
気になった点 : 設備とサービス
I am careful about giving bad reviews but I’m doing this for the property owners to improve. Our expectations were not met. The areas w around the property were filthy and unusable. They have a patio at the back that can be used to relax but so dirty.
The freezer was leaking
They only supplied 1 each of kitchen towel and paper towels. We spent time figuring out what we need and ran to supermarket for these and others
We arrived that kitchen water runs on hot water only and no cold
The lights on one bedroom went out and never fixed
Mismatched kitchen supplies
Rules include that if any missing items- you’ll be charged $500 right away.
These were all communicated to the owner
So and so forth
As a piece of advice: these stuff are easily fixable or very cheap to bring to par or beyond. You’re guests will be happier and will refer your place. How much are extra stuff- it’s not going to break your bank.
Work on something that will make your guests comfortable not scratching their heads about discomfort
Pros:
The sheets were comfy