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Pacific Bay Hotel

4.5 star property
Travelers find paradise at this island retreat where poolside relaxation and rejuvenating spa treatments create the perfect tropical escape

Choose dates to view prices

Pacific Bay Hotel in Tumon delivers a complete luxury experience. Guests can book facials and Thai massages at the spa, then enjoy meals at any of three restaurants. The outdoor pool provides a refreshing break between shopping at on-site stores and catching happy hour drinks.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (No Bed Type Guarantee)

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room (No Bed Type Guarantee)

  • Sleeps 2

View all photos for Family Room, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, Non Smoking

  • Sleeps 4

View all photos for Superior Room (No Bed Type Guarantee)

Superior Room (No Bed Type Guarantee) | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room (No Bed Type Guarantee)

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Located near the beach, Pacific Bay Hotel is in Tumon neighborhood and is connected to a shopping center. Statue of Liberty and Cathedral of Dulce Nombre de Maria are local landmarks, and travelers looking to shop may want to visit Tumon Sands Plaza and T Galleria by DFS. Tagada Guam Amusement Park and Tarza Magical Adventure Zone and Water Park are also worth visiting. Visit our Tamuning travel guide
View more Resorts in Tamuning
Map
96931, Tamuning, 1000 San Vitores Road, Tumon

What's nearby

  • Tumon Beach
    Tumon Beach
    5 min walk - 0.5 km
  • Matapang Beach Park
    Matapang Beach Park
    7 min walk - 0.6 km
  • Dusit Place Shopping Center
    Dusit Place Shopping Center
    10 min walk - 0.9 km
  • Tumon Sands Plaza
    7 min walk - 0.6 km
  • T Galleria by DFS
    12 min walk - 1.0 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM)
    16 min drive

Restaurants

  • The Kracked Egg
    5 min walk
  • Burger King
    4 min walk
  • Fuji Ichiban
  • Ban Thai Restaurant
    3 min walk
  • Tacos Sinaloa
    1 min walk

About this property

Pacific Bay Hotel

  • Luxury resort located in Tumon
  • At Pacific Bay Hotel, you can look forward to a grocery/convenience store, shopping on site, and a garden. Treat yourself to spa services, such as a body treatment, a body scrub, or a hot stone massage. At the 3 on-site restaurants, enjoy lunch, dinner, Brazilian cuisine, and happy hour. In addition to dry cleaning/laundry services and 2 bars, guests can connect to in-room WiFi (surcharge).
  • Other perks include:
    • An outdoor pool
    • Self parking (surcharge), a front-desk safe, and free newspapers
    • An elevator, smoke-free premises, and luggage storage
    • A 24-hour front desk
  • Room features
  • All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and WiFi.
  • More amenities include:
    • Select Comfort beds and free cribs/infant beds
    • Bathrooms with deep soaking tubs and free toiletries
    • 24-inch TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5 per stay)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • CHURRASCO
  • Dr. Kabob
  • Fontana
  • VIP CHINESE FOOD

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Pacific Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pacific Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Pacific Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of USD 47.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Bay Hotel?

Check-out is at noon. Late check-out is available for USD 47.00 (subject to availability).

Where is Pacific Bay Hotel located?

Located in Tumon, this luxury resort is within a 10-minute walk of Tumon Sands Plaza, Tumon Beach, and Matapang Beach Park. Dusit Place Shopping Center and T Galleria by DFS are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Bay Hotel Reviews

6.0

5.6

Cleanliness

7.2

Location

6.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 210 out of 533 reviews
Rating 4 - Poor. 104 out of 533 reviews
Rating 2 - Terrible. 62 out of 533 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020
Verified

8/10 Good

Lizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An air spray could help

An air spray could help.
Stayed 1 night in Mar 2020
Verified

8/10 Good

cha

Liked: Staff & service
Disliked: Cleanliness
従業員の感じは非常によかった。 設備、清潔感については、値段を考えれば妥当だと思う。 ただ、日本のビジネスホテルホテルなどと比べると水周りなどは特に劣る。 コンセントは穴はあるが刺しても電流が流れていなかった。 合計2個のコンセントしかなかった。 ベッドの質は良かった。 老朽化は進んでいるように見えたが、日本人からすると廊下なども非常に広く感じる。 繰り返しになるが、 値段を考えれば妥当である。
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
学生での旅行だったのでそれなりに満足しました。 横にABCストアがあるので何かあれば買えますし、前はバス停なので不便はありませんでした。 カードキーがフロントで渡される1枚と部屋にある1枚、計2枚でしたがフロントでもらったもののみドアが空けれるので要注意です
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
2回目はないと思った。スタッフの人は優しい。お湯が出なくなってフロントに言いに行ったらすぐに対応してくれたことは良かった。全体的に予想よりも古くて壁も薄く、布団も薄かった。リゾート地だから仕方ないと思うが、あの部屋でこの価格は高いと感じる。
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Sophie’sMom

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

ㅃ뿌ㅇ뿐

방음x 수압0 불이 어두움 빼고 다 좋아요~~
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and Noisy. My bad

Very very old and noisy. 80's TV, poor bathroom, annoying beds. It was so loud til 3 am! People from downstair bar have a fun chat out loud, so it was hard to sleep. All the other hotels were fully booked, so I had no option. Will never stay there again.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Chikarap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
築年数から言って多少老朽化した部分は在りましたが、素泊まり程度の私にとっては、何不住無く快適に過ごせました。 立地条件等も悪くなく、浜辺に出るのも通りを越えて歩いていける距離でしたので申し分ないと思います。
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel war okay für 1 Nacht, dafür jedoch zu teuer, da es ziemlich in die Jahre gekommen ist und die Handtücher und Bettwäsche z.T. Flecken hatten. Wasser war maximal lauwarm und die gut funktionierende Klimaanlage zum schlafen relativ laut. Das Personal war jedoch absolut freundlich. Für einen längeren Aufenthalt würde ich etwas anderes wählen.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

清潔感に問題があると感じました。

数年ぶりに泊まりました。 絨毯張りからクッションフロアになっていた以外は経年劣化な部分は拒めません。 廊下も薄暗く、証明器具はあるものの点灯されておらず不気味です。 部屋も清潔とは言えず、特に洗面台のコップとシャンプー、石鹸が載ったトレイに黒々とした縮れ毛が1本、それも伏せたコップの中に残っていました。 コップなどを使用済みのバスタオルなどで拭いたのでしょうか？ 翌日も床に髪の毛やゴミなどキチンと掃除されていませんでした。 次のホテルに移動するまでの2泊でしたので我慢しました。 それなりのお値段なのでもう少ししっかりして欲しいです。
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
시설이 너무 노후화되었고 청소 상태가 좋지 않았습니다. 그러나 위치는 가격대비 괜찮습니다만 청결 상태를 중요하게 생각한다면 추천하기는 어렵습니다.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
トイレの水洗の具合が悪い 天井から水滴が落ちてくる
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Yeonwoo

Disliked: Cleanliness, property conditions & facilities, room comfort
새벽에 도착해서 잘려구만 들렸음. 우리나라 여인숙 수준임
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Jiwon

Disliked: Cleanliness, property conditions & facilities, room comfort

최악

최악 중 최악. 몇 만원 더주고 홀리데이 가세요. 귀신나올까 무섭고 이불도 더럽고 화장실도 더럽고 공항에서 새벽도착이어서 하룻밤자려고 한건데 그래도 최악.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Mark

Good location, friendly staff
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

가성비 적당한 호텔입니다.

일단, 호텔컨티션은 전체적으로 별로입니다. 하지만 저희는 새벽 도착이라 간단하게 휴식을 취할 생각으로 공항에서 가깝고 싼 호텔을 찾은거라 크게 불만은 없었습니다. 제가 체크인한 시간은 새벽 4시 정도 였는데 사전에 늦은 체크인에 관해 메일을 보내놓은 덕분인지 새뱍시간이었음에도 프런트에서 기다리거나 하지 않아서 편이했으며, 룸에 들어가니 센스있게 미리 에어컨을 켜 놓아서 편안한 휴식을 취할수 있었습니다.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Max

Liked: Staff & service
Disliked: Property conditions & facilities

Old but nice

Simple and quaint. Older h0tel that needs upgrading.
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

나홀로 숙박에 안성맞춤

혼자서 묵기에 굉장히 좋은곳
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service
짐만 잠시 맡기고 쉬다 오기엔 괜찬았지만 씻기엔 찝찝햇던곳이었어요ㅠ 사람도 별로 없고ㅠ ㅠ
Stayed 1 night in Aug 2019