2/10 (非常に不満)
宿泊されたお客様
2024 年 12 月 25 日
気になった点 : 清潔度、客室の快適度
Don’t waste your time or money!!
First of all I booked this hotel in Sept for a stay in Dec and it was 10 of us that were supposed to stay… I called and called to make sure everything was good with the reservation and No one answers, I finally get down to the morning of my stay bcus I hadn’t received any instructions on how to enter the property and called some more no answer so I reach out to hotels. com to let them know and they said they would call then all of a sudden I receive a text message that says I’m sorry I missed your call how can we help you? So I let them know I have reservations and they tell me they booked someone else to stay and hotels.com never sent the info so I got a lot of apologies and an offer to rehouse just 2 of us this was a nightmare and I do believe a scam
宿泊されたお客様
2024 年 12 月に 1 泊滞在