Find hotels near Syon House, London from ￥10,498

"Clean, very convenient, large room. Didn’t have breakfast or have any drinks etc but the bars looked nice. There was an awards ceremony going on when we arrived and had to wait an absolute age to get in a lift up to the reception, when we left after checking in we realised there’s an alternative entrance round the corner. It would be good if that were signposted so people were aware. "

"I was very dissatisfied with my stay at this hotel. The room had no fresh air or fridge or safety deposit box. The room was dirty and the bed was extremely uncomfortable. There was no cleaning services throughout my stay. The whole property had no fresh air including the lobby and rooms. The staff were abrupt and unfriendly from check in to check out. I will not stay here again."

"I stayed here for two nights in a double room with breakfast included, and unfortunately the experience was very poor so would not recommend coming here at all will not be coming back ever. The room was not properly maintained. The towels were unclean with stains and an unpleasant smell. Basic amenities were missing – there was no proper soap (only a dispenser), no shampoo or conditioner, almost no utensils, and only one small packet of tea provided for the entire stay. The room was also extremely cold even though the heating was on, and the hot water took a long time to work. I raised concerns about insects in the room that I believed could be bed bugs, especially after my partner was bitten during the stay. When this was reported to staff, they were rude and dismissive and did not properly investigate the issue or offer an alternative room instead they checked us out. Breakfast had been included in my booking and paid for in advance, however I was told on arrival that breakfast was not being served during my stay. I was given a voucher to use in the restaurant, but when I tried to use it I was still charged the full price and service charge and only received a small discount. Overall, the accommodation and service were not as advertised and fell well below acceptable standards. The booking was eventually cancelled and only a partial refund was issued despite the problems experienced instead of full. Based on my experience, I would not recommend staying here. "

"Lovely hotel. Quirky original features. Some small issues in the room we were in but it’s such a lovely hotel with comfy bed and nice bathroom "

"Lovely stay "

"Very good value "

"Great staff "

"I had a great stay at this hotel! The room was clean, comfortable, and everything was very well maintained. The staff were friendly and made the whole experience smooth and enjoyable. A special thank you to Theo, who was absolutely amazing—friendly, professional, and went above and beyond to help. He really made the stay even better. I’d definitely stay here again!"

"Nice hotel with a friendly staff. The price was reasonable and the hotel was very quiet. I would recommend this hotel and definitely stay there again."