Location is great. Just a few minutes drive to Jin Ji Hu.
2026 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Pang-Che
2025 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place, beautiful room
2025 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
seungwon
2024 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
주변 식당등 쇼핑에도 편리함
2024 年 8 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
HYOTAK
2025 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
위치가 좋고 편의성이 좋은 호텔
금계호 주변 위치도 좋고 호텔이 아주 깨끗하고 청결하며 호텔앞에 편의점과 스타벅스가 있어 손님 만나기에도 적합함.
2025 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
seungwon
2024 年 9 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
주변 식사할만한곳과 편의시설이 많음
2024 年 9 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Yin Yee
2026 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall room is clean and staff is welcoming, esp Alex who is very helpful. The only thing that disappointed us is the hair dryer which is inherently non-functional. It’s difficult to image why a 5 star hotel would offer such low grade appliance to their guests. I hope the management can look into this.
2026 年 7 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Louis Ka Sun
2025 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to shopping center and public transport. Convenient store right opposite the hotel. A bit far from tourist attractions. Overall good enough.
2025 年 9 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Nina
2025 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
City view room
Extremely service minded straff, convinietly placering walking distance to exhibition center and shopping mall. Convinience store across the street.
2025 年 3 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Gary
2024 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,
2024 年 10 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Arnaud
2025 年 11 月 22 日
良かった点 : 設備とサービス
気になった点 : 清潔度
Strong cigarette smell in the room and I even found one in the elevator. This is not acceptable. Also the temperature was stuck above 23.
I had to queue in order to check out …
2025 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2023 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experience
I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
2023 年 10 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jordan
2025 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I've stayed in many hotels in China, and this is the best I've ever been in.
The Internet is fantastic ... I could just carry on business as usual.
The fitness center is good and very well maintained.
The bar had a fantastic gin and tonic, and they even stayed open late for jetlagged me.
I had a huge stack of student papers I needed to scan in, and they gladly did it for me.
The English level was surprisingly good. Only two people couldn't handle my requests: the omlette chef (and I was able to finish in Chinese) and the poor guy I asked to scan my paper (I had no idea how to say "feed scanner" in Chinese).
Room was big, clean, and had a fantastic view.
My only complaints are that I wish they had regular water at breakfast and I couldn't find the bathroom light switch for a while.
Already thinking about excuses to come back.
2025 年 11 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Wei
2021 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great stay
Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
2021 年 7 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Wei
2021 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel.
Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
2021 年 7 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Victor
2020 年 11 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really good location and great facilities!
2020 年 11 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Victor
2020 年 11 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really good location and new facilities!
2020 年 11 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2020 年 7 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We love it
It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
2020 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
REBEKAH
2020 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lovely stay in a lovely place!
An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely.
The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available.
The gym and pool was high specced and clean.
All in all, a lovely stay and we look forward to coming back.
2020 年 6 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very pleased with our stay
Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
Everything seemed new, though carpet looks like it needs a steam clean.
Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.