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"clean, friendly staff, nice lake view."

"Close to highway and many good restaurants nearby"

"The location was great with Katakurakan right in front of Hotel."

"Beautiful ryokan, modern with an elegant/sleek design, great location, great food, impeccable service and the friendliest staff! Loved the mixed onsen on the rooftop! "

"Loved that it’s right across the street from the lake. I got a room with a view of the lake and had some amazing pictures. Wish I’d had time to use the terrace but it was closed due to weather. Will definitely come again to use then!"

"The staff was very helpful, I could leave my luggage at reception and they took it up to my room so it was ready for me when I checked in. There are four different baths public baths: main bath;outdoor bath, and two smaller ones which had different herbs in them. Breakfast was also very good. Location is convenient for the train station and the lake. Overall enjoyable stay."

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"A difficult place to find but we’ll located. Close to the lake and station. A traditional Japanese hotel well presented with helpful staff. We forwarded our cases to the hotel and on arrival we checked in and were escorted to our room where our cases stained us an a member of staff showed us round and explained everything to us."

"お風呂の広さが物足りません、またトイレが部屋にないのが気になりましたが、満足しました。"

"Standard business hotel, simple and not expensive."

"Generally alright. Our room wardrobe abit spoilt. The female staff at counter are all friendly. "

"The fridge wasn't working."

"Older hotel with average room ( clean) but Everything you need for a business hotel. Friendly staff , walking distance from chino station. Public bath is always great to have ."

"Great location, close to the castle"

"A wonderful dinner was included in our stay. The chef came out to explain each dish. There is an outdoor bathtub that is amazing."

"Staff was helpful"

"A great stay - a convenient location"

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"A charming historical inn and hospitable hosts with great location, my partner was so reluctant to leave."