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"Very clean, convenient-easy access to Matsumoto JR station, facilities are very good. Laundry, microwaves are provided at the hotel for public use. "

"The queen rooms were more spacious. One could easily lay out 2 mid size bags."

"Conveniently located within walking distance to castle, station, downtown, etc. Breakfast was nice - though it would be better if they didn't cut off access from 8:45AM. "

"Close to highway and many good restaurants nearby"

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room."

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip!"

"Good hotel, but the area around it was not the best. The outdoor spa area could be better too"