2/10 (非常に不満)
Tory W.
2025 年 7 月 22 日
気になった点 : 清潔度
Absolute disaster of an experience. After receiving all the normal confirmation emails and even access instructions, I received an email the night before from the owner advising that he had double booked, used 2 platforms to list the property and that he had transferred us to a completely different property. I was only aware of this change at 10pm the night before our flight from Sydney to Noosa. I have an elderly mother who has difficulty with stairs and the new accom was on the top floor (3 flights). I will be making a formal complaint. I didn’t get a phone call or an apology. Total incompetence.
Tory W.
2025 年 7 月に 3 泊滞在