「Unfortunately only stayed for one night but staff was friendly, room was nice and clean, bed was comfortable and the whole setting and being in a castle is just a great setting for special occasions. 」
「Stared well but on the hottest day of the year the ac in the room was broken and the ceiling was stained i tried to use the pool to relax but there was an aqua aerobics class 😣 spoke to Mary on reception who was very kind and as they couldn’t fix the ac and my disappointment re the poo they moved me to a better room excellent customer service
」
「This is the second time we have stayed at the Bears Paw.
booking was easy and Hotels.com very helpful in how to upgrade room. We initially booked a standard room at a very good price especially as it included breakfast, However the standard bedrooms have a shower over the bath and so anyone with mobility issues might find this difficult to access. We paid for an upgrade and what a wonderful Superior room it was. Huge with a long bathroom with bath and a double shower and beautifully soft towels...
「The hotel facilities are good. We were waiting in line to get in, but the woman at reception was already helping other guests and seemed to ignore us a little. She also spoke very very fast. If that hadn't happened, it would have been great. I wondered if it was because we were Asian. It was the first unpleasant feeling I had in the UK on this trip. It would be helpful if there was a shuttle bus to the airport terminal.」
"The price was reasonable, and the staff were friendly and helpful, making my stay comfortable. I enjoyed exploring the surrounding area using this hotel as a base."
