Search Residences in Stoke-on-Trent

"Great in every way except poor wifi in my 3rd floor room and curtain hanging off slightly "

"Stay was very good staff was amazing I would definitely stay again an recommend it to everyone "

"Nice quiet hotel, We had a problem with our room but the very nice man on reception swapped rooms for us and so our stay was a good one. Lovely gardens, friendly staff. Thank you "

"This would probably have been a totally fine stay except there was about 50 members of the same family staying there, maybe 75, and their kids were marauding round the hotel leaving trash, upturned chairs, broken glasses etc all over the place. The bar was a no go area because they'd taken over, so loud. Not enough staff to police the bad behavior or clean up and the parents were doing nothing. Pool was absolutely rammed and not a place my kids wanted to hang out - tiny and busy, despite booking a slot. No fridge in the room! Wouldn't stay again."

"Do not stay here! The pictures are not anything like the actual hotel, it’s very outdated and looks dirty. The carpets are filthy and the bedrooms are quite frankly disgusting! The bathrooms hadn’t been cleaned, hairs in the bath and even the toilet hadn’t been flushed. And a very disgusting wet mark on the floor that looked like urine. One room had the curtains nearly hanging off (a family room!) mismatched, wall paper peeling and stains on sheets. The pillows were nearly flat and the duvets so thin. The ceiling in one of our two rooms had the paint peeling and yellow marks from a bad leak and there was black mould in both rooms. If it wasn’t for the fact we had one night booked and arrived at 10pm i would have found us somewhere else to stay. Embarrassing to call this a hotel, I’ve seen cleaner crack dens in movies!!"

"Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk."

"Rooms were too cramped. The carpets in the hall and inside the room were dusty and smelt bad. The pressure in the showers was inadequate. Breakfast was ok and parking was sufficient even for a late arrival. "

"The property exceeded expectations! John was super helpful and always answered our questions quickly. And Mandy was so nice and thorough on the house tour and made sure we felt right at home.Cannot recommend this property enough, we’ll definitely be back next year!"

"Plenty of parking with easy access to rooms.Room good size but just needs a bit of attention. Curtains hanging down a bit,2 out of 3 bedside lights not working and some coffee sachets out of date. You have to order breakfast night before,personally dont like this as never know what will feel like,but was beautifully cooked. Easy walk into village where selection of food available for dinner."