「All good. Had room upgrade. Room was a good distance but was large and comfortable. Bed was around 4feet off the ground in our room called William but was very comfortable. Staff were all very helpful. Had one small issue which was we were not allowed in the garden area to have drinks early evening although we did order some popcorn cauliflower. We were asked to go in a small area outside. It was very early and very quiet so couldn’t agree it was right to not allow us in the lovely garden...
「The apartment needs renovation. Limited number of parking spaces and thus we need to park at Crown Plaza Hotel and walk back to the apartment. If need to do laundry, need to use the shared washing machines. However, one is broke and another isn’t connected with water supply.」
「Outstanding hotel, highly recommend. Excellent friendly staff made us feel very welcome. We got a basic double room which was small but efficient. It did have small bedside tables on each side of the bed and a small desk with chair. Nice little nook held the coffee and tea service. Shower pressure was great, linens were high quality, bed was comfortable. We did have drinks in the bar/seating area after returning from dinner and had a lovely visit with the front desk staff. Lots of dining options...
「Safe destination for solo female traveller visiting Hampton Court Palace. Staff very friendly & helpful. Excellent breakfast. Will be back next year. Thank you. 」
「I would like to specially mention to you that I received impeccable service from the hotel staff. It was so wonderful, I want to go back again some time:-))」
