「Good: conveniently located for access (airports, subway); smart TV available; cleanliness; near delis and restaurants
Bad: poor amenities (no breakfast, no coffee/tea maker, no hot pot, and so on); noisy (dependent on the room location)」
「Clean and spacious room much more than I expected. Nice staffs who help your checking in.
You can enjoy your safety staying in NYC with this hotel. If you will use car or take a Lyft to sightseeing places, this place is convenient. But if will walk and take trains, it will take 20-25 min by walk to the nearest station.」
「On the first day of my stay, I did not receive any towels or amenities, so I had to request them at the front desk. On the third night, I asked for bed making, and although they said it was okay and took a note at the front desk, it was not done. On the fifth night, I requested additional towels again, and despite them saying it was okay and taking a note, they never brought them. As a result, I did not receive any bed making or additional towels during my entire 5-day stay. The service was...
「I took my mother to the retreat on Governor's Island for her 80th birthday and it was fabulous. The unique setting, views, staff and service was amazing. I will definitely be back!」
