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"Booked this hotel for the bi level loft. Let me start off by saying that the rooms were really spacious and the property was clean. The staff might have been the highlight for me. Incredible staff that were helpful, accommodating, and even saved some toys we accidentally left behind eve hours after check out. One of them they held for us until the next day. The breakfast was fine. Not much to ring home about, but it was nice to not have to pay extra for breakfast and the “make your own waffle bar” was a big hit. The only reason I am giving it it a 4 star review is the location. It was very walkable and it was never a problem in the morning. At night, after long park days it would be nice to have an option other than uber (although it was only like $10 including tip to uber to the park). I know it’s not Clemente’s fault that ART went down, but that was the only negative. We did walk basically the entire time we were there though it was totally fine. Just laziness at the end of the day (lol). "

"Room was dirty and dated. "

"Breakfast buffet was great staff was excellent. "

"great stay"

"Hot tub was cold, pool was ice cold, staff was not friendly and house keeping didn’t clean our room one time and we were there 6 nights. "

"We love to stay here when we go to Disney! Park is 20mins walking straight down the street, or 5 mins away by uber. Staff is polite, we got a room with no AC and they immediately moved us to another. Food locations nearby, everything is walking distance. "

"The staff were very we welcoming . A very clean hotel and the hospitality was unmatched . We will definitely come back ."

"Clean room "

"Rooms are nicely decorated. Not what I was expecting for this chain. They were also clean and looked well maintained, at least for my floor. Maybe it's been recently renovated. I'm unsure. You're not staying in the hustle and bustle of downtown LA, but with all the other surrounding hotels, there's plenty of dining options you can easily walk to. Despite the proximity to the airport, I could see the runways from my upper floor, noise was not an issue. The elevator was different. You selected your floor and the system tells you what elevator to get on. Odd to get on an elevator with no (accessible) buttons. Also tricky if you select the wrong floor, like I did, but staff was on the elevator too and rerouted it for me, without me hoping off."