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"yes"

"Room was nice, but simple. Could be updated. Tv in living room did not work. Pool area was convenient but pool chairs were a reserved status charge to sit close to pool even though the pool was empty. Found this ridiculous considering it was not peak season nor crowded. Bar staff was too into their own conversation to take our order. Check in staff felt the same. Ending up waiting 20 minutes for drinks and nachos that had microwave cheese on it. Definitely not worth the money. Way too many daily texts from the hotel about daily events. I almost wanted to block them they were so abundant. Balcony was ok. "

"Rooms need to be refreshed. Old bathroom and no real shower head"

"Very nice hotel for families, the pools were wonderful and great amenities. "

"Jonathan at check in was extremely helpful! He guided us on how to best plan out our day at Universal Epic. Highly recommend the resort."

"There are several choices for pools, all of which we enjoyed. The walking trail along the lake was a great feature, as were the paddle boats, picnic areas, and miniature golf (which we didn’t have time to play)."

"Ve"

"Clean very spacious rooms and very good value and location for your money"

"Very nice staff in the front desk "