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「When I went to check-in about 6pm the front desk clerk said she had to leave to run an errand and no one else was there to check me in so she informed me that I would would have to wait until she got back. She actually had to leave the premises for whatever errand she had to do. That is unacceptable! So much for the customer comes first! I asked to speak to supervisor and she said she was the only one there!!」

「Space was nice. Room was clean and a great size for a family of 4. Breakfast was convenient and good. Ready to order omelet station and cook was great.」

「初めての滞在でしたが、とても心地良く過ごすことができました。」

「Only what I am disappointed in is i couldn’t use the guest laundry because of its out of order😢」

「Quiet, comfortable, and amazing staff.」

「可のなく不可もなく普通です。」

「「早朝の空港シャトルバスサービスやチェックイン手続きも、スタッフの適切な対応により円滑でした。近くにレストランもあり､便利な立地です｡」

「Good 空港まで近い 空港-ホテル間のシャトル フレンドリーなサービス Bad チェックイン時フロント付近が少し臭った（理由は不明）」

「The Imperial is beautiful and fun. I loved my stay.」

「When checking out this morning Cindy was the kindest & most helpful person I met on the entire trip. She got me set up for the day & even packed me a quick breakfast bag for the plane ride! Above & beyond - made the day! Thank you to Cindy!」

「Room was clean, and the staff was very helpful」

「I had a hard time looking to park」