「We were denied the room at the check in , despite showing our confirmation number . Shifted to some third grade hotel our room was full of mosquitoes. The owner Virender was helpful , however the same cannot be said about the staff.
Staff is from rural areas, need training on hospitality.」
"All the staff were very polite and nice. The room was very clean and comfortable. It was easy to get around from Connaught Place by metro or car. Thank you for accommodating my late check-out request. I will definitely stay here again.THANK you."
"Due to a significant delay in the domestic flight, arrival time was so late. As a result, wake up time in the next morning already past breakfast time. However, a delicious meal was still served in the club room. Next time, arrive earlier and take time to use the hotel facilities."