「Overall, we had a pleasant stay and the rest of our experience was good. However, the housekeeping service could have been better. We were told that the room would be serviced within three days, but unfortunately, no one came by.
We weren’t even asking for a full cleaning—just a few basic items to be replenished, including coffee. We also contacted the front desk to ask for assistance, but unfortunately, our request was not followed up on and the coffee was never replaced.
We understand that...
「Overall, we had a pleasant stay and the rest of our experience was good. However, the housekeeping service could have been better. We were told that the room would be serviced within three days, but unfortunately, no one came by.
We weren’t even asking for a full cleaning—just a few basic items to be replenished, including coffee. We also contacted the front desk to ask for assistance, but unfortunately, our request was not followed up on and the coffee was never replaced.
We understand that...
Ronald