Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...
Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...
Its location is wonderful !! the hotel is new and very beautiful. room was not big but very good size for japan standards and beautiful furnished. they give you pijamas to use for your stay which i loved, also water and everything was great about my stay. i loved it
Its location is wonderful !! the hotel is new and very beautiful. room was not big but very good size for japan standards and beautiful furnished. they give you pijamas to use for your stay which i loved, also water and everything was great about my stay. i loved it
super close to namba or shinsaibashi stations, endless restaurants and shopping at dotonbori. Excellent breakfast buffet and adjoining rooms. 11 out of 10.
super close to namba or shinsaibashi stations, endless restaurants and shopping at dotonbori. Excellent breakfast buffet and adjoining rooms. 11 out of 10.
The best hotel we stayed in during our trip! The hotel was newly built and modern, clean, spacious, quiet, and walking distance to Dotonbori, Shinsaibashi shopping streets, lots of local restaurants and underground train stations all within 5 to 10 minutes. The laundry was easy to use with English instructions. Staff were kind and respectful. I couldnt recommend this hotel more. We stayed at the Sotetsu Fresa Inn in Kyoto and Roppongi as well and they were slightly older but still good.
The best hotel we stayed in during our trip! The hotel was newly built and modern, clean, spacious, quiet, and walking distance to Dotonbori, Shinsaibashi shopping streets, lots of local restaurants and underground train stations all within 5 to 10 minutes. The laundry was easy to use with English instructions. Staff were kind and respectful. I couldnt recommend this hotel more. We stayed at the Sotetsu Fresa Inn in Kyoto and Roppongi as well and they were slightly older but still good.
I can't say enough about the room and staff at this hotel. They were gracious and helpful, and weren't intrusive. Housekeeping was great, the building was state of the art. Even the elevator was fantastic.
I can't say enough about the room and staff at this hotel. They were gracious and helpful, and weren't intrusive. Housekeeping was great, the building was state of the art. Even the elevator was fantastic.
Greg
Reviewed October 27, 2026Reviewed October 27, 2026
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
The hotel is stunning!!
We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it.
There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.
We stayed for 3 nights. I would rate this hotel as PERFECT.
There are a few great things:
- Super quiet. I am extremely sensitive to noise, so big kudos to this.
- Great location. 4 min from Nagahoribashi station, and 8min from Shinsaibashi station. Walkable distance to Dontonburi and Shinsaibashi shopping area.
- Friendly and multi-lingual front desk.
- Clean and spacious room. It's an extremely big hotel room in Japan.
I will stay here again the next time visiting osaka.
We stayed for 3 nights. I would rate this hotel as PERFECT.
There are a few great things:
- Super quiet. I am extremely sensitive to noise, so big kudos to this.
- Great location. 4 min from Nagahoribashi station, and 8min from Shinsaibashi station. Walkable distance to Dontonburi and Shinsaibashi shopping area.
- Friendly and multi-lingual front desk.
- Clean and spacious room. It's an extremely big hotel room in Japan.
I will stay here again the next time visiting osaka.
Chen
Reviewed December 5, 2023Reviewed December 5, 2023
Great stay, super clean and lovely. Room and breakfast views of the city were amazing. Loved the breakfast buffet that’s offered in the mornings, many options available. Would definitely stay here again.
Great stay, super clean and lovely. Room and breakfast views of the city were amazing. Loved the breakfast buffet that’s offered in the mornings, many options available. Would definitely stay here again.
The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops
The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops