Shalden Vacations from ￥141,267

The hotel is conveniently located, the rooms are very dated and could do with modernising. It is definitely not up to the same standards of a premier inn.

We arrived 1 hour and 20 minutes before check in. In my experience at hotels if they have a room available they allow the check in free of charge. If your room is not ready, then you would need to wait. My room was ready and I was told I would need to pay an additional 15 pounds to check in. I decided to wait as this was ridiculous. I ended up checking in around 5 pm and was told I would need to pay an additional 5 pounds in order to use the pool. I tried to pay in cash and when they wouldn’t accept this payment they did comp the pool fee for me. I still don't Understand why you need to pay extra for the pool when you book a hotel with a pool. This boggles my mind. Bottom line is the hotel was comfortable and clean, but they are super cheap and try to nickel and dime you for everything.

Receptionist who just couldn’t force a smile. Nearly 3pm and the room wasn’t ready. Yet the hotel seemed empty. Cleaners and laundry were all along the corridor where I was sent. Old dirty mattresses in a skip in the car park. Will not be planning to return

Always a pleasure staying at the Elvetham, almost feels like home, easy to relax and great staff, wonderful building full of character